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- Tasks: Lead customer support and manage essential administrative tasks in a dynamic environment.
- Company: Join STERIS, a global leader in healthcare innovation and infection prevention.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Be the backbone of our operations and make a real difference in healthcare.
- Qualifications: Good general education, strong organisational skills, and previous admin experience preferred.
- Other info: 40 hours a week, Monday to Friday, with a focus on teamwork and customer care.
The predicted salary is between 36000 - 60000 £ per year.
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At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Overview
At STERIS Instrument Processing, we are believed experts in surgical instrument sterilisation. We offer on and offsite re-processing, alongside reliable instrument maintenance solutions. Our diverse and talented teams use cutting edge technology to ensure that the highest quality of infection prevention is delivered to our customers.
About You
In this role, you\\\’re not just ticking off tasks; you\\\’re the go-to person, making things click. Picture yourself as the friendly voice handling customer inquiries, the organised pro keeping paperwork in check, and the problem-solver who steps up when things get tricky.
But it\\\’s more than that – when you take the lead in embracing new tech, offer a helping hand beyond the usual, and add your touch to the team\\\’s positive vibe, you\\\’re not just doing a job. You\\\’re a driving force in making our organisation work like a well-oiled machine. So, if you\\\’re up for being the backbone that keeps us running smoothly, this Administrator Supervisor role is your chance to shine and be a game-changer for the whole team!
Working Pattern
40 hours a week, Monday-Friday 9am-5pm onsite
What you will do
We are seeking a dynamic individual to join our team in the role of Administrator Supervisor. As the first point of contact for our valued customers, you will play a crucial role in providing excellent customer assistance. Your responsibilities will encompass a variety of administrative tasks, from handling telephone calls to managing stock levels and supporting finance administration. This role offers an opportunity to contribute to the smooth operation of our organisation by ensuring efficient administrative processes. If you are a detail-oriented, flexible individual with a passion for teamwork and customer care, we invite you to apply for this essential position within our team.
Duties
- Provide initial customer support, handling telephone inquiries, and addressing customer needs.
- Handle general administrative tasks, including filing, photocopying, faxing, and generating correspondence.
- Manage stock levels, place orders, and participate in monthly stocktaking.
- Handle general finance administration, including invoice filing, recording, and processing purchase/sales orders.
- Administer SynergyTrak, including loan set management.
- Etch and record surgical instruments with GS1 coding and/or human-readable markings.
- Maintain records for managed instrument repair services.
- Assist with HR-related administrative activities when needed.
- Coordinate meetings, conferences, and internal/external events, including catering and equipment bookings.
- Perform any other duties or tasks as reasonably required.
Required Experience
- Education: Good general education with demonstrated verbal and numerical abilities equivalent to GCSE.
- Computer literate, proficient in various Microsoft packages.
- Effective at meeting deadlines.
- Following instructions and procedures.
- Strong organisational abilities.
- Self-motivated and independent.
Preferred Experience
- Previous administrative experience
- Attention to Detail
- Ordering System Experience: Proficient in stock take, stock issuing, booking, and ordering.
Skills
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com .
STERIS strives to be an Equal Opportunity Employer.
Job Category: Clinical Support/Instrument Processing/Education
Job Segment: Infection Control, Patient Care, Manager, Healthcare, Management, Customer Service
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Administration Supervisor employer: STERIS Canada Corporation
Contact Detail:
STERIS Canada Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Supervisor
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on STERIS and their mission. Understanding how they help create a healthier world will not only impress them but also help you tailor your answers to show you're a perfect fit.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your organisational skills and customer service experience, as these are key for the Administrator Supervisor role.
✨Tip Number 3
Show off your tech-savviness! Be ready to discuss any experience you have with administrative software or stock management systems. Highlighting your ability to embrace new tech will make you stand out as a candidate who can keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple way to reinforce your interest in the role and keep you fresh in their minds.
We think you need these skills to ace Administration Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair while keeping it professional. Remember, we’re looking for someone who can bring a positive vibe to our team!
Tailor Your Application: Make sure to tailor your application to the Administrator Supervisor role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with what we do at STERIS, so make those connections clear!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid long-winded sentences – we want to get to know you without wading through too much text!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at STERIS Canada Corporation
✨Know the Company Inside Out
Before your interview, take some time to research STERIS and its mission. Understand their focus on infection prevention and how they support healthcare. This will not only show your interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As an Administration Supervisor, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved processes. Highlighting your ability to keep things running smoothly will resonate well with the interviewers.
✨Demonstrate Customer Care
Since you'll be the first point of contact for customers, be ready to discuss how you've handled customer inquiries in the past. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will showcase your commitment to excellent service.
✨Embrace Technology
With a role that involves managing stock levels and using systems like SynergyTrak, it's important to express your comfort with technology. Be prepared to discuss any relevant software you've used and how you've adapted to new tools in previous roles.
