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For Companies At a Glance
- Tasks: Coordinate vehicle dispatch and manage driver schedules to ensure top-notch customer service.
- Company: Join Stericycle, a leader in compliance-based solutions for health and safety.
- Benefits: Enjoy a contributory pension, life insurance, and access to self-development resources.
- Why this job: Make a real difference by helping protect health and the environment every day.
- Qualifications: Strong organisational skills, good communication, and ability to multitask under pressure.
- Other info: Dynamic role with opportunities for personal growth and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
About Us
Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
Position Purpose
The Service Coordinator will be responsible for the safe dispatch of all vehicles on a daily basis to meet or exceed customer service expectations. To ensure the continued delivery of a timely and accurate service to all customers – this will involve the effective use of resources and manpower available.
This role will be required to provide out of hours on call duties, on a rota basis as required.
Key Job Activities
- Weekly and daily KPI reports.
- Manage drivers on a daily basis resolve any issue they may have.
- Work with customer service dealing with Salesforce enquiries.
- Planning driver schedules.
- Generating paperwork for drivers.
- Control drivers’ holidays and arrange route cover.
- Manage stock levels on site and order replacement stock using Proactis (site specific).
- Unloading of stock deliveries (site specific).
- Organise vehicle servicing and maintenance. Manage any vehicle breakdowns.
- Delivery and collection of vehicles from garages and hire companies.
- Downloading of vehicle Tacho units and cameras.
- Monitor vehicle damage.
- Cover Service Administrators.
- Arrange permit to works for onsite contractors.
- Monitor and control absence.
- Complete accident and incident forms and submit within set time limits.
- Ensure regular driver assessments and work observations are completed.
Education
Required Education: High School or equivalent.
Experience (EMEAA)
- Good organisation skills and attention to detail.
- Good communicator both written and verbal.
- Ability to work without supervision.
- Ability to manage time and complete multi tasks in line with timescales.
- Reasonable knowledge of information technology especially Microsoft Excel and e-mail.
- Self-motivated, reliable and enthusiastic.
- A team player and motivator, able to work effectively under pressure and who is looking for a challenge.
Certifications and Licences
Preferred: CPC Qualified, LGV Licence and ADR Licence would be an advantage.
Benefits
Stericycle offers you:
- Contributory Pension Scheme
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle University – Our online library of self-development & learning
- Annual performance related pay review.
- Referral Scheme (Earn by introducing people in your network to the Stericycle family)
- Flu voucher
- Eye Test voucher
- And more…
Disclaimer
The above description is meant to provide a summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. This document does not create an employment contract, implied or otherwise, and it does not constitute any right or guarantee of employment condition. This position is open to people with disabilities. Stericycle will consider requests for workplace accommodations for protected physical or mental limitations in accordance with its human resources and risks prevention policies and local laws. To the extent permissible under local law, and consistent with business necessity, Stericycle reserves the right to modify the content formally or informally, either verbally or in writing, at any time with or without advance notice.
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Service Coordinator employer: Stericycle
Contact Detail:
Stericycle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Stericycle and understanding their mission. Be ready to discuss how your skills align with their goals, especially around compliance and customer service.
✨Tip Number 3
Practice common interview questions and role-play with a friend. This will help you feel more confident and articulate when discussing your experience and how it relates to the Service Coordinator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Service Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Coordinator role. Highlight your organisational skills and any relevant experience that shows you can manage multiple tasks effectively. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Stericycle. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role requires good written and verbal communication, make sure your application reflects that. Use clear language and check for any typos or errors. We appreciate attention to detail, so let’s see it in your writing!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes directly to us. Plus, you’ll get to explore more about what we do at Stericycle!
How to prepare for a job interview at Stericycle
✨Know the Company Inside Out
Before your interview, take some time to research Stericycle. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show that you're genuinely interested in the role and the company.
✨Showcase Your Organisational Skills
As a Service Coordinator, you'll need to demonstrate strong organisational skills. Prepare examples from your past experiences where you've successfully managed schedules, resolved issues, or coordinated tasks. Be ready to discuss how you prioritise tasks and manage your time effectively.
✨Communicate Clearly and Confidently
Good communication is key for this role. Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain how you would handle specific scenarios, so think about how you can convey your ideas succinctly and confidently.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of potential challenges a Service Coordinator might face, such as managing driver schedules or handling customer inquiries. Prepare structured responses that highlight your critical thinking and decision-making skills.