Stericycle is seeking a Customer Service Advisor to be the first point of contact for customer queries by phone and email. You will work closely with our support teams and Operations network to track, monitor and resolve inbound queries promptly.
You will build rapport with customers, record clear notes in the CRM, assist with pricing and invoice disputes, and escalate unresolved issues to management to protect SLAs.
Customer Care Specialist: Fast-Paced Support & Resolution in Sale employer: Stericycle
Stericycle is an exceptional employer located in Telford, offering a supportive work culture that prioritises safety and compliance. Employees benefit from a comprehensive package including a contributory pension scheme, life insurance, and access to educational resources, fostering both personal and professional growth. Join us to be part of a team that values responsibility and excellent customer service in the vital field of waste transport.
