Customer Care Specialist — Billing & Support in Manchester
Customer Care Specialist — Billing & Support

Customer Care Specialist — Billing & Support in Manchester

Manchester Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional customer service and resolve inquiries efficiently.
  • Company: Leading compliance-based solutions firm in the UK.
  • Benefits: Pension scheme, life insurance, and a supportive work environment.
  • Why this job: Join a dynamic team and make a difference in customer satisfaction.
  • Qualifications: Strong problem-solving skills and excellent communication abilities.
  • Other info: Great opportunity for career growth and building relationships.

The predicted salary is between 30000 - 42000 £ per year.

A leading compliance-based solutions firm based in the UK is seeking a Customer Service Representative to provide exceptional service to its clients. The role requires strong problem-solving skills, excellent communication abilities, and a high school diploma. You will manage customer inquiries and ensure timely resolutions, establishing strong relationships with both customers and internal teams.

This position includes benefits such as a pension scheme and life insurance, contributing to a supportive work environment.

Customer Care Specialist — Billing & Support in Manchester employer: Stericycle

As a leading compliance-based solutions firm in the UK, we pride ourselves on fostering a supportive work environment where our Customer Care Specialists can thrive. With a strong emphasis on employee growth and development, we offer comprehensive benefits including a pension scheme and life insurance, ensuring our team feels valued and secure. Join us to be part of a collaborative culture that prioritises exceptional service and meaningful client relationships.
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Contact Detail:

Stericycle Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Care Specialist — Billing & Support in Manchester

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.

Tip Number 2

Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your problem-solving skills and communication abilities.

Tip Number 3

Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.

Tip Number 4

Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're genuinely interested in joining our team.

We think you need these skills to ace Customer Care Specialist — Billing & Support in Manchester

Problem-Solving Skills
Communication Skills
Customer Service
Relationship Management
Time Management
Attention to Detail
Team Collaboration
Adaptability

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Care Specialist role. Highlight your problem-solving skills and communication abilities, as these are key for us at StudySmarter.

Showcase Relevant Experience: When detailing your experience, focus on any previous customer service roles or situations where you’ve resolved issues effectively. We love seeing how you’ve built strong relationships with customers in the past!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively right from the start!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Stericycle

Know the Company Inside Out

Before your interview, take some time to research the compliance-based solutions firm. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.

Showcase Your Problem-Solving Skills

As a Customer Care Specialist, you'll need to demonstrate strong problem-solving abilities. Prepare examples from your past experiences where you successfully resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

Practice Your Communication Skills

Excellent communication is key in this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.

Build Rapport with Interviewers

Establishing strong relationships is crucial for this position. During the interview, be friendly and approachable. Smile, maintain eye contact, and engage with your interviewers. This will help create a positive impression and show that you can connect well with customers.

Customer Care Specialist — Billing & Support in Manchester
Stericycle
Location: Manchester
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  • Customer Care Specialist — Billing & Support in Manchester

    Manchester
    Full-Time
    30000 - 42000 £ / year (est.)
  • S

    Stericycle

    1000+
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