Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle customer queries via phone and email, ensuring satisfaction and accurate record-keeping.
- Company: Leading compliance solutions provider based in Manchester.
- Benefits: Pension schemes, performance reviews, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in customer satisfaction.
- Qualifications: High School education and strong communication skills required.
- Other info: Fast-paced environment with opportunities for growth and development.
The predicted salary is between 28800 - 43200 £ per year.
A leading compliance solutions provider in Manchester is looking for a Customer Service Representative to handle customer queries effectively via phone and email. The role requires working closely with support teams to resolve inquiries, enhance client satisfaction, and maintain accurate records of interactions.
Ideal candidates will have a High School education, strong communication skills, and work well in a fast-paced environment.
This position offers various employee benefits including pension schemes and performance reviews.
Customer Care & Resolution Specialist in Manchester employer: Stericycle
Contact Detail:
Stericycle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Care & Resolution Specialist in Manchester
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer service scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare questions for your interviewer! This shows that you’re engaged and eager to learn more about the team and the company culture.
✨Tip Number 4
Apply through our website for a smoother process. We want to make it easy for you to showcase your skills and get noticed by the hiring team!
We think you need these skills to ace Customer Care & Resolution Specialist in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Care & Resolution Specialist role. Highlight your communication skills and any relevant experience in customer service, as this will show us you’re a great fit for the position.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've effectively resolved customer queries in the past. We love seeing candidates who can demonstrate their ability to enhance client satisfaction through practical solutions.
Keep It Professional Yet Friendly: While we want to see your personality shine through, remember to maintain a professional tone in your written application. A friendly yet polished approach will resonate well with us and reflect the customer-centric nature of the role.
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application gets to the right place quickly and allows us to review it efficiently. Plus, it’s super easy!
How to prepare for a job interview at Stericycle
✨Know the Company Inside Out
Before your interview, take some time to research the compliance solutions provider. Understand their services, values, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Practice Your Communication Skills
As a Customer Care & Resolution Specialist, strong communication is key. Practice answering common customer service scenarios out loud. This will help you articulate your thoughts clearly during the interview and demonstrate your ability to handle queries effectively.
✨Showcase Your Problem-Solving Abilities
Prepare examples of how you've resolved customer issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. This will highlight your capability to enhance client satisfaction and work well under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in this role. This shows that you’re proactive and genuinely interested in contributing to the company.
