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For Companies At a Glance
- Tasks: Lead a team of drivers, manage transport operations, and ensure excellent service delivery.
- Company: Join Shred-it, a global leader in confidential data destruction and information security solutions.
- Benefits: Enjoy a contributory pension scheme, annual pay reviews, life insurance, and employee support funds.
- Why this job: Be part of a mission-driven company that values health, safety, and sustainability in its operations.
- Qualifications: Strong leadership skills, CPC certification, and a good grasp of Microsoft Office are essential.
- Other info: We encourage applications from all backgrounds, promoting diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Summary
As a key member of our Transport Management Team at one of our Key Operational centres, you’ll be responsible for managing all transport operational activities at site, Involving the effective utilisation of vehicles & service delivery, including the management of customer expectations in a compliant and customer focused manner.
Leading a team of 33 x Class 2 Drivers and office Team Members you will be actively involved in all aspects of the Transport Operation and have the commitment and dedication to succeed in a busy environment
Responsibilities will include:
Health & Safety:
- Champion Health & Safety and promote best practice and ensure all tasks and processes are completed on the relevant H&S platform or system
- Attend regular H&S meetings and regularly monitor/report site and area activity
- To ensure the site or service is compliant with security check processes, documentation and any relevant legislation
- Manages roadside coaching, spot checks and spends time in the field with the Service Drivers, minimum of two truck days within each four-week period
- To ensure all site Health & Safety standards and safe systems of work are maintained by all team members
Operational Planning and Compliance:
- Controls Service delivery costs, namely Driver costs, vehicle costs, console inventory
- Ensures daily work schedules for the Service Drivers are prepared and distributed
- Ensure Legal compliance for all Drivers hours and Vehicle regulations
- Provide support to the sales team as required
- Manages opening and closing of branch to ensure support for the Service Drivers is provided
- Work with defined metrics to provide valuable insight into potential service improvements and efficiencies
- Review transport routes regularly to ensure efficient/effective use of vehicles and drivers
- Provide out of hours on call duties, on a rota basis as required
People Management:
- Manages all people related activity for the site or area including recruitment, performance, team development and engagement
- Ensures that all relevant checks are complete including background checks, relevant vocational qualifications, driving records, etc.
- Ensures adequate Driver cover is provided to meet customer service needs
- To ensure all team members are trained to high standards and have the relevant knowledge to deliver a great service to our customers
- Deputise for the Area Service Manager when required
Customer Service:
- Resolves service problems and complete regular customer visits
- Provides clients and potential clients with operational and service advice
- Delivers excellent customer service through the consistent management of our service offering
- Working closely with our Customer Service team to help address any customer queries or issues and ensure any operational actions are completed within the agreed SLA
Our new Transport Manager will demonstrate:
- Strong communication skills, verbal and written
- The ability to hold regular Team briefings and present KPI’s to the Senior Management team
- Proven Leadership experience with teams of drivers
- Must hold or be able to obtain a CPC within set time frame
- Good knowledge of information technology especially Microsoft Office (Work, Excel and Power Point)
- Excellent organisation skills and attention to detail
- LGV Class 2 license would be advantageous
Stericycle offers you:
- Contributory Pension Scheme
- Annual pay review
- Life Insurance
- Cycle to Work Scheme
- Access to SteriCares, our employee support fund
- Stericycle Learning Journey – Your opportunity to develop and progress in your chosen field of work
- Flu voucher
- Eye Test voucher
- And more…
Shred-it – part of the Stericycle organisation is a global leader in the delivery of confidential data destruction solutions. Widely recognised as the UK’s leading information security company, we provide secure shredding and recycling services to every kind, size and type of company in both private and public sectors.
Operating from 20 sites across the UK and Ireland, Stericycle and its Shred-it brand are both widely recognized as the UKs leading healthcare waste specialist & Information security solutions provider. Built on unrivalled knowledge and expertise, we’re the clear leader in the delivery of safe, compliant, and sustainable solutions to an ever-increasing customer base.
Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.
We welcome applications from anybody who considers they match the requirements of the post, irrespective of gender, race or disability.
Transport Service Supervisor/Transport Manager - Warrington Shred-it employer: Stericycle UK
Contact Detail:
Stericycle UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Service Supervisor/Transport Manager - Warrington Shred-it
✨Tip Number 1
Familiarise yourself with the latest health and safety regulations relevant to transport management. Being well-versed in these will not only help you during interviews but also demonstrate your commitment to maintaining high standards in the workplace.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you improved team performance or resolved conflicts, as this will resonate well with the hiring managers.
✨Tip Number 3
Research Shred-it's operational practices and customer service approach. Understanding their business model and values will allow you to tailor your discussions and show how you can contribute to their mission effectively.
✨Tip Number 4
Network with current or former employees of Shred-it on platforms like LinkedIn. Engaging with them can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Transport Service Supervisor/Transport Manager - Warrington Shred-it
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in transport management, team leadership, and customer service. Use specific examples that demonstrate your ability to manage operational activities and lead a team effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly in health and safety, operational planning, and people management.
Highlight Relevant Qualifications: If you hold a CPC or any other relevant qualifications, make sure to mention them prominently in your application. This will show that you meet the necessary legal requirements for the position.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples of how you've successfully communicated with teams or clients in previous positions. This could include leading team briefings or resolving customer issues.
How to prepare for a job interview at Stericycle UK
✨Showcase Your Leadership Skills
As a Transport Service Supervisor, you'll be leading a team of drivers and office members. Be prepared to discuss your previous leadership experiences, how you motivate teams, and any specific examples of how you've successfully managed people in a busy environment.
✨Demonstrate Your Knowledge of Health & Safety
Health and safety is a key responsibility in this role. Familiarise yourself with relevant legislation and best practices. Be ready to explain how you've championed health and safety in past roles and how you would ensure compliance in this position.
✨Prepare for Operational Planning Questions
Operational planning and compliance are crucial aspects of the job. Think about how you would manage service delivery costs and prepare work schedules. Be ready to discuss any tools or metrics you've used to improve efficiency in transport operations.
✨Highlight Your Customer Service Experience
Customer service is vital in this role. Prepare examples of how you've resolved service problems and maintained customer satisfaction. Discuss your approach to building relationships with clients and how you would ensure excellent service delivery.
