At a Glance
- Tasks: Shape marketplace performance using data-driven insights to drive growth and improve customer outcomes.
- Company: Totaljobs, a leading online job board in the UK, part of The Stepstone Group.
- Benefits: 29 days holiday, private healthcare, hybrid working, and a dog-friendly office.
- Other info: Join a diverse community that values work-life balance and personal growth.
- Why this job: Influence senior stakeholders and lead impactful initiatives in a dynamic environment.
- Qualifications: Experience in marketplace or digital trading with strong analytical and communication skills.
The predicted salary is between 40500 - 49500 £ per year.
Totaljobs is a leading online job board in the UK dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the UK’s job market, we facilitate millions of job placements across various sectors and industries. We are proud to be part of The Stepstone Group, a global expert in job-tech platforms.
As Market Performance Manager, you'll play a key role in shaping marketplace performance across our UK business. Working at the intersection of Product, Marketing, Commercial and Pricing, you'll use data-driven insights to improve customer outcomes, strengthen retention and drive sustainable growth. You'll have the opportunity to influence senior stakeholders, lead commercially impactful initiatives and directly contribute to market performance.
What you'll do:
- Marketplace Performance: Monitor, analyse and communicate marketplace health and performance across key commercial, candidate and product KPIs.
- Drive Insight-Led Decisions: Identify growth opportunities, performance risks and optimisation potential through data analysis and market intelligence.
- Influence Cross-Functional Teams: Partner with Product, Marketing, Analytics, Pricing and Commercial stakeholders to improve marketplace outcomes.
- Challenge & Improve Performance: Turn trends and insights into actionable recommendations that influence strategy, investment decisions and business priorities.
- Lead Executive Reporting: Present performance trends, business challenges and opportunities to senior leaders and executive stakeholders.
- Deliver Market Intelligence: Monitor competitor activity, market dynamics and customer behaviour to support growth and marketplace strategy.
Qualifications:
- Must-have Relevant Industry Experience: Experience in Marketplace, Ecommerce, Digital Trading, Performance Marketing or Product Performance environments.
- Strong Analytical Capability: Ability to interpret complex datasets, identify trends and uncover actionable business insights.
- Commercial Mindset: Proven experience translating data into recommendations that drive measurable business outcomes.
- Stakeholder Influence: Ability to build credibility and influence decisions across multiple teams and functions.
- Executive Communication Skills: Confidence presenting insights, recommendations and challenges to senior stakeholders.
- Problem-Solving Approach: Structured, data-driven mindset with a track record of identifying and solving business challenges.
Nice-to-have:
- Marketplace & Growth Expertise: Experience in digital marketplaces, ecommerce, conversion optimisation, pricing or growth-focused business environments.
- Executive Stakeholder Exposure: Experience presenting insights and recommendations to senior leadership or executive stakeholders.
- AI & Advanced Analytics: Experience leveraging AI-powered tools, reporting frameworks or advanced analytics to improve business performance and decision-making.
Additional Information:
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
- 29 days holiday allowance + bank holidays
- Private medical and dental healthcare
- Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
- 24/7 Employee Assistance Programme
- Life Assurance Cover
- Cycle to work scheme
- Hybrid working model (3 days working from the office)
- Volunteering days and you can bring your dog to the office on Mondays and Fridays!
Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally.
Market Performance Manager employer: Stepstone UK
At The Stepstone Group, we pride ourselves on being an exceptional employer that values work-life balance and employee well-being. With a strong commitment to diversity and inclusion, we offer a supportive work culture where innovation thrives, alongside generous benefits such as 29 days of holiday, private healthcare, and a hybrid working model. Join us in reshaping the labour market while enjoying opportunities for personal and professional growth in a dynamic global environment.
