The Stepstone Group is seeking a Customer Success Team Manager to lead a UK-based team of Customer Success Managers. You will coach staff, drive retention, and contribute to sustainable revenue growth by delivering outstanding customer outcomes and owning key metrics.
You will partner with Sales, Product and Operations, utilize CRM and reporting tools, and embed an outcome-led approach across all customer interactions in a hybrid work environment.
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Customer Success Team Lead - SaaS Growth & Retention in Manchester employer: StepStone Group
StepStone Group is an exceptional employer that fosters a collaborative and innovative work culture, particularly for the Hybrid Workday Tech Lead role. With a strong focus on employee growth and development, we offer comprehensive training opportunities and support for career advancement, all while enjoying the flexibility of hybrid working arrangements. Our commitment to stability and alignment with company goals ensures that you will be part of a dynamic team dedicated to delivering impactful technical solutions.
