At a Glance
- Tasks: Create a welcoming atmosphere and cater to clients' nutrition and hydration needs.
- Company: Join a supportive team in the hospitality sector focused on client care.
- Benefits: Flexible hours, competitive pay, and opportunities for personal growth.
- Other info: Dynamic role with potential for career advancement in healthcare hospitality.
- Why this job: Make a real difference in clients' lives while developing your customer service skills.
- Qualifications: GCSE Maths & English, customer service experience, and a passion for helping others.
The predicted salary is between 18900 - 23100 £ per year.
As client host you will provide a warm and welcoming environment for clients by facilitating client's nutrition and hydration needs, you can make a real difference
- The core hours of work will be 7am - 7pm - will include some weekends
- Specific responsibilities
This Job description is an outline which reflects the present requirements of the post and is not intended to be an exhaustive list of duties post holder will be expected to fulfil.
- To have exceptional customer service skills.
- To have a good understanding of the importance of good nutrition.
- To make sure all clients receive daily menus, take client orders and relay them to the kitchen team.
- Prepare hot and cold drinks for the clients as required.
- To make sure all client meals are received by the client and delivered to their rooms if required.
- Clear down upstairs kitchen areas, wash up dirty dishes, load and unload the dishwashers, and ensure that the kitchen is fully stocked with tea, coffee, washing up liquid, crockery and cutlery etc.
- Liaise with the clinical team to ensure clients' needs are met in a timely manner.
- Offer a great customer service by always putting the client first.
- Liaise with client, chef and clinical team re dietary requirements.
- To be able to assist in preparing clients for their meals.
Person specification
Area
Essential
Desirable
Assessment Method
Qualifications Maths & English GCSE Grade C or equivalent. Level I Health and Safety Food Hygiene certificate or equivalent level of qualification.
Experience Customer service.
Experience of working in healthcare.
Personal Attributes Creative and innovative approach, inclusive and engaging approach to client care.
Excellent problem solving skills.
Excellent communicator both written and verbal / demonstrate excellent listening skills.
Able to form key working relationships with colleagues, understand the dynamics of interdisciplinary working.
Equal Opportunities Ability to demonstrate an awareness of equality and diversity obligations when delivering care and also towards colleagues. Application, interview.
#J-18808-Ljbffr
Hospitality Host in Sheffield employer: STEPS Rehabilitation Ltd
STEPS Rehabilitation Ltd is an exceptional employer that prioritises employee growth and development, offering a supportive work culture where innovation thrives. Located in a dynamic environment, our team enjoys comprehensive benefits, opportunities for professional advancement, and the chance to make a meaningful impact on client outcomes through collaborative efforts in neuro rehabilitation.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Host in Sheffield
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like STEPS Rehabilitation Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to STEPS Rehabilitation Ltd
Don't be shy about reaching out to STEPS Rehabilitation Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Host in Sheffield
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about STEPS Rehabilitation Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at STEPS Rehabilitation Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
