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- Tasks: Manage residential properties and ensure top-notch service for landlords and tenants.
- Company: Family-run business in Banbury, focused on customer satisfaction and staff development.
- Benefits: Competitive salary, ongoing training, and career growth opportunities.
- Why this job: Join a forward-thinking team and make a real impact in property management.
- Qualifications: Experience in property management is preferred but not essential; strong communication skills are a must.
- Other info: Dynamic work environment with a focus on professionalism and teamwork.
The predicted salary is between 31000 - 43400 £ per year.
Location: Banbury, Oxfordshire
Basis: Full time / Permanent
Salary: £31,000.00 per annum; dependant on experience
Stepping Stones are a family run company set in the heart of the North Oxfordshire town of Banbury. We are currently offering a rare opportunity for a Property Manager to join our forward-thinking team on a permanent basis. We are keen that Stepping Stones maintain its enviable market lead and that our customers always experience the best customer service and the highest levels of professionalism. To this end we feel that the staff are the most important part of our business. We believe that all our staff should be happy and comfortable in their work and be offered ongoing professional training and career development opportunities.
The successful applicant will be responsible for managing the tenancies in a portfolio of local residential properties. Main duties of the role will include the following:
- Ensure a high-quality service is delivered to all clients including both landlords and tenants at all times.
- Carry out all pre-let checks including taking inventories and ensuring the property is let to a high standard.
- Conduct all check-ins and check-outs and ensuring a smooth refund of tenant deposits.
- Handle all insurance claims when necessary.
- Ensure all maintenance, renovation and refurbishment work required to maintain properties is carried out to a high standard and liaise with sub-contractors to carry out planned and unplanned works.
- Aim to maximise profitability of your portfolio and increase your own stock through identifying growth opportunities.
- Together with our accounts department ensure that rent is paid on time and that properties are looked after.
- Provide out of hours emergency cover on a rota system, dealing with emergency calls as appropriate.
We are looking for a person with the following skills to fulfil this role:
- Ideally at least 3 years' experience as a Property Manager although this is not essential.
- Propertymark qualified to NFOPP Level 3 ideal, but not compulsory.
- Have a good understanding of Residential Lettings Management and current legislation.
- Hold a full, clean driving license and access to their own car.
- Possess good customer relation skills.
- The ability to work on their own initiative as well as part of a team.
- The ability to prioritize their workload and act competently under pressure.
- Be pro-active, a quick learner and has excellent attention to detail.
- Good communication skills and telephone manner.
- Excellent problem-solving skills.
To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for and ensure that your CV and subsequent application form contains all relevant information about yourself in relation to the advertised role.
Property Manager in Banbury employer: Stepping Stones
Contact Detail:
Stepping Stones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager in Banbury
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property management field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Stepping Stones is all about customer service and professionalism, so think of examples from your past experience that showcase these qualities. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your applications after a week or so. A quick email or call can show your enthusiasm and keep you on their radar. Plus, it’s a great way to demonstrate your proactive nature.
✨Tip Number 4
Use our website to apply directly for the Property Manager role. It’s super easy and ensures your application gets to the right people. Plus, we love seeing candidates who take the initiative to apply through us!
We think you need these skills to ace Property Manager in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Manager role. Highlight your relevant experience, especially in residential lettings management, and any qualifications like Propertymark. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills: Since delivering top-notch customer service is key for us, don’t forget to showcase your customer relation skills in your application. Share examples of how you've gone above and beyond for clients in the past!
Be Clear and Concise: When filling out the application form, keep your answers clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Stepping Stones
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of residential lettings management and current legislation. Familiarise yourself with common property management scenarios and how you would handle them. This will show that you're proactive and ready to tackle the challenges of the role.
✨Showcase Your Customer Service Skills
Since delivering high-quality service is key for Stepping Stones, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for clients. This will demonstrate your commitment to professionalism.
✨Be Ready to Discuss Problem-Solving
Property management often involves unexpected challenges. Prepare to discuss how you've handled difficult situations in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how your problem-solving skills can benefit the team.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, ongoing training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
