Welfare Intervention Officer in Bury

Welfare Intervention Officer in Bury

Bury Full-Time 27261 - 30308 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Support individuals on probation to overcome challenges and achieve lasting independence.
  • Company: Stepping Stone Projects, a charity dedicated to helping vulnerable individuals.
  • Benefits: Competitive salary, supportive environment, and the chance to make a real difference.
  • Other info: Join a values-driven organisation with opportunities for personal growth.
  • Why this job: Empower people to rebuild their lives and create positive futures.
  • Qualifications: Experience in support roles, strong teamwork, and advocacy skills.

The predicted salary is between 27261 - 30308 £ per year.

Bury Integrated Rehabilitation Support (IRS) Service
37.5 Hours per Week | Monday to Friday
Salary: £27,261 - £30,308

Help People Rebuild Their Lives
At Stepping Stone Projects, we believe everyone deserves the opportunity to create a positive future. As a well-established and growing charity, we provide homes, support and opportunities that help prevent homelessness, reduce social exclusion and empower people to achieve lasting independence across the North West.

We are now looking for a compassionate, resilient and motivated Welfare Intervention Officer to join our highly regarded Bury Integrated Rehabilitation Support (IRS) Service. This is a rewarding opportunity to support people on probation to overcome barriers, build confidence, reconnect with their communities and make sustainable positive changes in their lives.

About the Service
The Bury IRS Service brings together a wide range of specialist organisations within a single community-based hub, creating easy access to support for people on probation. Working alongside our lead partner, The Big Life Group, and a network of statutory and voluntary agencies, we deliver tailored interventions that address the complex issues often faced by people involved in the criminal justice system. Our service supports individuals to strengthen their wellbeing, improve relationships, access education and employment opportunities, develop life skills and reduce the risk of reoffending, helping them move towards a more stable and independent future.

About the Role
As a Welfare Intervention Officer, you will provide person-centred support to individuals on probation, helping them identify and overcome the challenges affecting their lives. Working in partnership with probation services and community organisations, you will assess needs, coordinate interventions, advocate on behalf of customers and support them to access the services they need to achieve positive outcomes. No two days are the same. You will work with individuals facing a range of challenges, including housing issues, financial difficulties, emotional wellbeing concerns, family relationship breakdowns, social isolation, lack of access to services and barriers to employment or training. Through practical and emotional support, you will empower customers to take ownership of their goals and make meaningful progress towards long-term independence.

Key Responsibilities

  • Deliver personalised welfare interventions that support rehabilitation, wellbeing and social inclusion.
  • Carry out initial conversations and develop action plans tailored to individual circumstances.
  • Build positive, professional relationships with customers, supporting engagement and motivation.
  • Advocate on behalf of customers and help them access services, benefits, housing support, education, training and employment opportunities.
  • Work collaboratively with probation services and multi-agency partners to achieve shared outcomes.
  • Support customers to develop practical life skills, emotional resilience and confidence.
  • Facilitate difficult conversations and provide support around family relationships and social networks.
  • Signpost and refer customers to specialist services where appropriate.
  • Maintain accurate records, case notes and performance information in line with organisational requirements.
  • Contribute to the ongoing development of the service and positive partnership working across agencies.

About You
We're looking for someone who is passionate about supporting vulnerable individuals and helping people achieve lasting positive change. You will ideally have experience within criminal justice, housing, homelessness, welfare rights, community support, family support, mental wellbeing, substance misuse or a similar support environment. You will also demonstrate:

  • The ability to support, co-operate and ‘teamwork’ with others to achieve common objectives.
  • The ability to act as an advocate and liaise with the relevant agencies.
  • The ability to work effectively across multi-disciplinary teams.
  • The ability to overcome obstacles and deliver results through tenacity, persistence and resilience.
  • Enthusiasm, the desire to succeed, develop and improve, and driven to deliver outcomes.
  • Following policies and procedures, achieving outcomes and being accurate and consistent in administration, data input and record keeping.

At Stepping Stone Projects, your work directly contributes to changing lives. You’ll be part of a supportive, values-driven organisation where your role has real purpose—helping people move from crisis to stability and independence.

Please note: This post is subject to an enhanced DBS check as part of our safer recruitment process. And also an enhanced Level 1 check to meet the criteria for our information sharing agreement with probation.

Welfare Intervention Officer in Bury employer: Stepping Stone Projects

At Stepping Stone Projects, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in the lives of young people. Our supportive work culture fosters collaboration and personal growth, providing employees with opportunities to develop their skills while working towards a common goal of preventing homelessness and promoting independence. Located in the North West, our team enjoys a fulfilling work environment that values compassion, resilience, and the drive to make a difference.

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Contact Details:

Stepping Stone Projects Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Welfare Intervention Officer in Bury

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Stepping Stone Projects.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Stepping Stone Projects!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Stepping Stone Projects, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Stepping Stone Projects or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Welfare Intervention Officer in Bury

Person-Centred Support
Advocacy Skills
Multi-Agency Collaboration
Needs Assessment
Action Planning
Relationship Building
Emotional Resilience

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Stepping Stone Projects:Before hitting send, make sure to tailor your application specifically to Stepping Stone Projects! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Stepping Stone Projects

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.