At a Glance
- Tasks: Create and manage unique group tours that reflect our brand and values.
- Company: Join a leading travel company committed to sustainability and memorable experiences.
- Benefits: Enjoy up to 33 days of paid holiday, remote work options, and private healthcare.
- Other info: Dynamic role with opportunities for growth and collaboration in a vibrant team.
- Why this job: Make a real impact in the travel industry while developing your creative and commercial skills.
- Qualifications: Experience in high-end travel and a passion for sustainability are essential.
The predicted salary is between 30000 - 40000 £ per year.
Contribute towards the delivery of a distinctive collection of small group tours that reflect Steppes Travel’s values and brand identity. The role combines commercial input, creative product development and operational administration to ensure our group programme delivers memorable travel experiences, supports our commitment to people and planet, and contributes significantly to company growth.
Responsibilities
- Commercial
- Costing of group tours, doing competitive analysis to ensure we are providing our clients with value for money while maintaining robust margins.
- Yield management – in conjunction with the Product & Impact Director, monitor and report on performance of the Groups portfolio including booking trends, conversion, occupancy and profitability.
- Identify opportunities for growth and new group concepts through market trends and competitor analysis.
- Maintain positive relationship with suppliers ensuring we have an SLA in place with all the DMCS we are using to deliver our group experiences.
- Manage our team of group tour leaders, keeping our database of contracts, images and biographies up to date.
- Creative
- Contribute towards the creation a coherent and inspirational collection of group tours.
- Source and develop compelling experiences, properties and tour leaders as the building blocks of the group tour collection.
- Build group tours in our database so that our sales team can sell and administrate group tours without impediment.
- Create a captivating web page for each group tour and working with the marketing team, ensure our group tours are optimised across the website.
- Operational
- Act as the main point of contact for the operation of our group tours.
- Collaborate with our suppliers to take an idea for a group tour to its conclusion as a fully formed departure ready for marketing.
- Ensure all group departures meet operational, health and safety, and quality standards.
- Maintain our database to reflect any changes or updates to group tour itineraries.
- Distribute and collate Tour Expert (tour leader) Feedback Forms (post-travel) following up on any actions required.
- Using client PTQs and Tour Expert feedback forms, give post-travel feedback to our suppliers.
Skills / experience required
- First‑hand experience of working in the high‑end travel industry, preferably with experience of group tour product development.
- An appreciation and understanding of sustainability in the context of the travel industry.
- People skills – ability to forge long-lasting relationships with colleagues and suppliers.
- Good computer literacy and a willingness to expand your knowledge.
- Copywriting and close attention to detail.
- Administration and organisational skills.
- Time management and an ability to prioritise.
- First‑hand travel experience in key Steppes destinations.
Terms and conditions
- Hours of work are 09:00 – 17:30 hours, Monday to Thursday; 09:00 – 17:00 Friday, and occasionally over weekends and evenings (e.g. if attending supplier and trade events as required).
- Paid holidays – up to 33 days (which includes 8 bank holidays).
- Up to two days a week working from home.
- Pension, private healthcare and travel insurance – contributory after a six‑month probationary period.
- Full‑time position at 37.5 hours.
To apply
Email a covering letter and CV to talent@steppestravel.com. Deadline for applications is 3rd July 2026.
Creative and Commercial Executive (Groups) in Cirencester employer: Steppes Travel
Steppes Travel is an exceptional employer, offering a vibrant work culture that prioritises creativity and sustainability in the travel industry. With generous benefits including up to 33 days of paid holidays, flexible working arrangements, and opportunities for professional growth, employees are empowered to contribute to meaningful travel experiences while enjoying a supportive environment in the picturesque setting of Cirencester, UK.
StudySmarter Expert Advice🤫
We think this is how you could land Creative and Commercial Executive (Groups) in Cirencester
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Steppes Travel who are looking for fresh talent for roles like Creative and Commercial Executive (Groups).
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Steppes Travel and give you a leg up for your Creative and Commercial Executive (Groups) application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Creative and Commercial Executive (Groups) openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Creative and Commercial Executive (Groups) in Cirencester
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Creative and Commercial Executive (Groups) role at Steppes Travel.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Creative and Commercial Executive (Groups) position at Steppes Travel.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Steppes Travel.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Steppes Travel's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Creative and Commercial Executive (Groups).
How to prepare for a job interview at Steppes Travel
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Steppes Travel.
