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- Tasks: Support operations and administration, manage user enquiries, and assist in event planning.
- Company: Steplab transforms education by empowering teachers with effective coaching tools.
- Benefits: Enjoy 28 days of paid leave, private healthcare, and a flexible remote work policy.
- Why this job: Join a fun, fast-paced startup making a real impact in education while developing your career.
- Qualifications: 1-2 years of admin experience, strong communication skills, and proficiency in Microsoft suite required.
- Other info: Work with a motivated team and enjoy time in schools to see the impact of your work.
The predicted salary is between 24000 - 29000 £ per year.
Salary: £28,000 - £32,500
Location: London
Closing date: Friday 4th July, midday
How to apply: please send your CV and covering letter outlining how you meet the requirements and skills of the role to hello@steplab.co. NB: CVs will not be accepted, applications must be supported by a covering letter.
About Steplab
At Steplab, we’re on a mission to transform the lives of young people by giving their teachers simple, effective and powerful tools to systematically improve. We use the best available research on teacher education and Instructional Coaching to create content and build tools that enable every teacher to become a coach.
We are a web-based content, tools & systems provider, providing coaches with the content & tools to deliver high quality Instructional Coaching and improve their coaching knowledge & skills. We provide leaders with exceptional data on the quality and content of their coaching programmes, along with systems to effectively improve the quality of their coaching programme & culture of their school. Finally, we equip T&L leaders with the content & knowledge to build their own highly effective shared language to drive Instructional Coaching and teacher development.
About the Role
We are looking for a London-based Operations and Administrative Assistant with at least 1-2 years of experience in an administrative or related role. Ideally, with experience working in the education sector.
Key Responsibilities
- Organising and responding to user enquiries
- CRM entry and management
- Operational and administrative support in the planning and delivery of Steplab events
- Office management
- Managing and updating content on our platform
- Supporting the wider Steplab team in delivering projects
Skills and experience
- Evidence of at least 1-2 years of administrative experience, ideally in a school setting, e.g., school reception or office role
- Have a high standard of written and verbal communications
- Have very high attention to detail
- Experience in CRM and data management
- Proficiency in using Microsoft suite
- Have exceptional organisation, planning and administrative abilities, including the ability to prioritise own workload
- Experience of working in fast paced environment with high performing teams
Our productivity tools include Notion, Slack, Google Workspace and more. You’ll be given a MacBook Pro.
Your team
Steplab at the moment is a team of over thirty highly motivated and dedicated individuals. You would be directly line-managed by Abbie Boyle.
What’s great about Steplab?
- Fantastic career progression
- 28 days of paid leave (Not including bank holidays!)
- Fun, fast-paced startup environment
- Private Healthcare Insurance
Steplab is used by over 10% of all UK schools.
FAQs
- What’s the remote working policy? We have an office in central London, in Highbury and Islington. We tend to come in around once per month, but we’re really flexible if you want to come in more than that.
- Will I get to spend any time in schools? We believe that the entire Steplab team, whether you work in technology, support or teacher training, should get to experience the good Steplab does, day in day out, hands-on.
- Do you have an office dog? Of course! Mosi lives with our CTO, Ben, and she often comes to the office with him and Myrtle lives with Abbie and occasionally gatecrashes!
Admin and Ops Assistant employer: Steplab
Contact Detail:
Steplab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin and Ops Assistant
✨Tip Number 1
Familiarise yourself with Steplab's mission and values. Understanding how we aim to transform the lives of young people through effective teacher tools will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Steplab. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the application process.
✨Tip Number 3
Showcase your organisational skills in practical ways. If you have experience managing events or projects, think of specific examples that demonstrate your ability to handle multiple tasks efficiently, as this is a key responsibility for the role.
✨Tip Number 4
Be prepared to discuss your experience with CRM systems and data management. Since these are crucial for the role, having concrete examples ready will show that you’re not only qualified but also proactive in understanding the tools we use.
We think you need these skills to ace Admin and Ops Assistant
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure to customise your covering letter for the Admin and Ops Assistant role. Highlight your relevant experience in administrative roles, particularly in the education sector, and explain how your skills align with Steplab's mission.
Showcase Your Communication Skills: Since the role requires high standards of written communication, ensure your covering letter is well-structured, free of errors, and clearly conveys your enthusiasm for the position. Use professional language while still being personable.
Highlight Relevant Experience: In your covering letter, provide specific examples of your previous administrative experience, especially any roles in fast-paced environments or within schools. Mention your familiarity with CRM systems and data management, as these are key aspects of the job.
Express Your Interest in Steplab: Convey your passion for education and how you resonate with Steplab's mission to improve teacher training. This will show that you are not just looking for any job, but are genuinely interested in contributing to their goals.
How to prepare for a job interview at Steplab
✨Tailor Your Covering Letter
Make sure your covering letter is specifically tailored to the role of Admin and Ops Assistant at Steplab. Highlight your relevant experience in administrative roles, especially within the education sector, and demonstrate how your skills align with their mission.
✨Showcase Your Communication Skills
Since the role requires high standards of written and verbal communication, prepare to discuss examples where you've effectively communicated in previous positions. Be clear and concise in your responses during the interview.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position. Bring examples of how you've successfully managed tasks that required precision, such as CRM data management or event planning, to showcase your ability to maintain high standards.
✨Familiarise Yourself with Their Tools
Steplab uses various productivity tools like Notion, Slack, and Google Workspace. Familiarise yourself with these platforms before the interview, and be ready to discuss how you’ve used similar tools in past roles to enhance your productivity.