Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support operations and administration, manage user enquiries, and assist in event planning.
- Company: Steplab transforms education by providing tools for teachers to enhance their coaching skills.
- Benefits: Enjoy 28 days of paid leave, private healthcare, and a flexible remote work policy.
- Why this job: Join a fun, fast-paced startup with fantastic career progression and a mission to impact education.
- Qualifications: 1-2 years of admin experience, strong communication skills, and proficiency in Microsoft suite required.
- Other info: Work with a motivated team and enjoy time in schools to see the impact of your work.
The predicted salary is between 24000 - 29000 £ per year.
Salary: £28,000 - £32,500
Location: London
Closing date: Friday 4th July, midday
How to apply: please send your CV and covering letter outlining how you meet the requirements and skills of the role to hello@steplab.co. NB: CVs will not be accepted, applications must be supported by a covering letter.
About Steplab
At Steplab, we’re on a mission to transform the lives of young people by giving their teachers simple, effective and powerful tools to systematically improve. We use the best available research on teacher education and Instructional Coaching to create content and build tools that enable every teacher to become a coach.
We are a web-based content, tools & systems provider, providing coaches with the content & tools to deliver high quality Instructional Coaching and improve their coaching knowledge & skills. We provide leaders with exceptional data on the quality and content of their coaching programmes, along with systems to effectively improve the quality of their coaching programme & culture of their school. Finally, we equip T&L leaders with the content & knowledge to build their own highly effective shared language to drive Instructional Coaching and teacher development.
About the Role
We are looking for a London-based Operations and Administrative Assistant with at least 1-2 years of experience in an administrative or related role. Ideally, with experience working in the education sector.
Key Responsibilities
- Organising and responding to user enquiries
- CRM entry and management
- Operational and administrative support in the planning and delivery of Steplab events
- Office management
- Managing and updating content on our platform
- Supporting the wider Steplab team in delivering projects
Skills and experience
- Evidence of at least 1-2 years of administrative experience, ideally in a school setting, e.g., school reception or office role
- Have a high standard of written and verbal communications
- Have very high attention to detail
- Experience in CRM and data management
- Proficiency in using Microsoft suite
- Have exceptional organisation, planning and administrative abilities, including the ability to prioritise own workload
- Experience of working in fast paced environment with high performing teams.
Our productivity tools include Notion, Slack, Google Workspace and more. You’ll be given a MacBook Pro.
Your team
Steplab at the moment is a team of over thirty highly motivated and dedicated individuals. You would be directly line-managed by Abbie Boyle.
What’s great about Steplab?
- Fantastic career progression
- 28 days of paid leave (Not including bank holidays!)
- Fun, fast-paced startup environment
- Private Healthcare Insurance
FAQs
- What’s the remote working policy? We have an office in central London, in Highbury and Islington. We tend to come in around once per month, but we’re really flexible if you want to come in more than that.
- Will I get to spend any time in schools? We believe that the entire Steplab team, whether you work in technology, support or teacher training, should get to experience the good Steplab does, day in day out, hands-on.
- Do you have an office dog? Of course! Mosi lives with our CTO, Ben, and she often comes to the office with him and Myrtle lives with Abbie and occasionally gatecrashes!
Admin and Ops Assistant employer: Steplab
Contact Detail:
Steplab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin and Ops Assistant
✨Tip Number 1
Familiarise yourself with Steplab's mission and values. Understanding how we aim to transform the lives of young people through effective teacher tools will help you align your responses during any interviews or discussions.
✨Tip Number 2
Network with current or former employees of Steplab. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during the application process.
✨Tip Number 3
Showcase your organisational skills in any interactions. Since the role requires exceptional planning and administrative abilities, consider sharing examples from your past experiences that highlight your attention to detail and ability to manage multiple tasks effectively.
✨Tip Number 4
Be prepared to discuss your experience with CRM and data management tools. Since these are crucial for the role, demonstrating your proficiency and how you've used similar tools in previous positions can set you apart from other candidates.
We think you need these skills to ace Admin and Ops Assistant
Some tips for your application 🫡
Tailor Your Covering Letter: Make sure your covering letter specifically addresses how your skills and experiences align with the requirements of the Admin and Ops Assistant role. Highlight your administrative experience, attention to detail, and any relevant work in the education sector.
Showcase Relevant Experience: In your CV, emphasise your 1-2 years of administrative experience, particularly if it was in a school or educational setting. Include specific examples of tasks you've managed that relate to the responsibilities listed in the job description.
Highlight Communication Skills: Since the role requires high standards of written and verbal communication, provide examples in your covering letter of how you've successfully communicated in previous roles. This could include managing user enquiries or collaborating with teams.
Proofread Your Application: Before submitting, carefully proofread both your CV and covering letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Steplab
✨Tailor Your Covering Letter
Make sure your covering letter is specifically tailored to the role of Admin and Ops Assistant. Highlight your relevant experience in administrative roles, especially if you have worked in the education sector. This will show that you understand the unique demands of the position.
✨Demonstrate Attention to Detail
Given the emphasis on high attention to detail in the job description, be prepared to discuss examples from your past work where your meticulousness made a difference. This could include managing data or ensuring accuracy in communications.
✨Familiarise Yourself with Steplab's Mission
Research Steplab’s mission and values before the interview. Understanding their goal to improve teacher training and coaching will allow you to align your answers with their objectives, demonstrating your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your organisational and planning skills. Think of specific instances where you successfully managed multiple tasks or projects in a fast-paced environment, as this will showcase your ability to thrive under pressure.