Hub Manager in Scarborough

Stephenson’s Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don’t just rent equipment – we fuel projects, power progress, and help our customers get the job done right. Proudly serving customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and a Family Focus, we’re looking for hands‑on and team‑focused individuals who thrive in a fast‑paced environment to join our family for the existing vacancy described below.

How you’ll contribute

• Manage the daily operations of a store with over $10M in annual revenues.
• Deliver exceptional service to all customers and serve as leadership to staff.
• Maximise revenue and control costs by demonstrating initiative and motivating staff to ensure sales/budget targets are met.
• Hold employees accountable for daily activities, business and personal objectives as well as use of PPE and health and safety at the store.
• Address employee and customer concerns and maximise their engagement.
• Provide written and verbal communication to staff, peers, senior management, and customers.
• Ensure compliance of policies and all relevant government legislation.
• Accountable for the employee life cycle from hiring to departure including development, coaching, performance and employee relations.
• Lead staff development activities as part of succession and personal development planning.
• Oversee and ensure that sales/revenue targets are set and achieved.
• Develop and use tools and metrics to analyse and report on status of the business.
• Develop programs and initiatives to maximise results.
• Drive in‑store merchandising initiatives including pricing, inventory control, product placement, etc.
• Develop and achieve annual budgets.
• Authorise all expenditures, approve invoices, ensure daily cash deposits and control petty cash.
• Maintain all inventory control documents to preserve the integrity of the Rental Management computer system.
• Ensure all store documentation, invoices and system information are accurate.
• Monitor disputes, monthly billing, over‑due accounts, invoicing, etc.
• Oversee daily “COMPASS” to ensure completion.
• Adhere to and enforce all Company safety standards, SOPs, policies and practices surrounding Health & Safety with all staff and visitors to the site.

What we’re looking for

• Minimum 2-5 years’ experience in a Management or Leadership role, preferably within heavy equipment rental, construction, home improvement, or related industries.
• Post‑Secondary Diploma or Degree preferred.
• Valid G‑Class (ON)/Class 5 (AB) Driver’s License with clean abstract.
• MS Office Suite experience and advanced computer literacy.
• Strong leadership, organisation, and communication skills.
• Exceptional interpersonal, decision making, and problem solving skills with a focus on quality and safety.
• Able to multi‑task and work effectively in a fast‑paced team environment.

Why you’ll love working here

• Safety is our #1 priority.
• Competitive wages and bonus opportunities.
• Company vehicle, phone, and laptop provided.
• Paid time off.
• Company paid benefits including health, dental and vision care.
• Life insurance and RRSP matching.
• Annual uniform and PPE allowance.
• Discounted gym membership and exclusive store discounts.
• Internal training, career development, mentorship, and apprenticeship options.
• A tight‑knit team that treats you like family.

We are thankful to all applicants, and will reach out to those that qualify. Stephenson’s Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.