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- Tasks: Support brand protection by monitoring marketplaces and resolving issues.
- Company: Fast-growing E-Commerce business with a strong success story.
- Benefits: Unique perks like free beauty treatments, competitive salary, and generous leave.
- Why this job: Join a dynamic team and help safeguard brands while growing your career.
- Qualifications: Experience in platform protection or a passion for compliance is essential.
- Other info: Fast-paced environment with excellent career progression opportunities.
The predicted salary is between 30000 - 42000 £ per year.
At Stephenson's Online we lead the way in brand global platform management. A fast-growing E-Commerce business on the lookout for new talent to join our team.
What you will be doing: This role supports the Platform Protection Manager in safeguarding the company's brands and marketplace presence. The role helps monitor marketplaces, report unauthorised sellers, monitor platform violations and action any queries or issues timely. You will support in maintaining platform account health, Transparency programme enrolment and keep protection workflows running smoothly.
Working Hours: Monday to Friday 37.5hrs
What we can offer you: We are proud to offer unique benefits, here's what to expect:
- 1-hour free beauty treatment per month with our onsite beautician
- Competitive Salary (Guaranteed to be reviewed annually)
- Generous Leave 33 days (inc Bank Holiday's) increasing with long term service
- Career opportunities, with a fast-paced environment bringing adaptability and the chance to progress
- Inclusive benefits, private health care, award winning pension scheme, discount on beauty items
Here's what we are looking for:
- Proven experience in platform protection and/or passion for compliance
- Ability to open, monitor and resolve cases on various marketplace platforms
- Experience of multiple marketplace platforms is desirable
- Strong organisational skills
- Strong problem-solving skills
- Comfortable working in a fast-paced, high-growth, and international environment.
Behind our success stands a dedicated team of individuals, tirelessly preserving brand integrity, elevating visibility, ensuring availability, and unleashing the full potential of marketing strategies for each brand. Apply today to be a part of our continued success.
Case Handler in Crick employer: Stephensons Online Ltd.
Contact Detail:
Stephensons Online Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Case Handler in Crick
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. Plus, it shows your enthusiasm for the role and keeps you on their radar.
We think you need these skills to ace Case Handler in Crick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Case Handler role. Highlight your experience in platform protection and compliance, as well as any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about safeguarding brands and how your background makes you a great fit for our team. Keep it engaging and personal – we want to get to know you!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We love seeing how you approach problem-solving, especially in fast-paced environments like ours!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Stephensons Online Ltd.
✨Know Your Platforms
Familiarise yourself with the various marketplace platforms mentioned in the job description. Be ready to discuss your experience with them and how you've handled platform protection in the past. This shows you're not just interested but also knowledgeable about the role.
✨Showcase Problem-Solving Skills
Prepare examples of how you've tackled issues in a fast-paced environment. Think of specific cases where you identified a problem, took action, and resolved it effectively. This will demonstrate your strong problem-solving skills, which are crucial for the Case Handler role.
✨Highlight Organisational Skills
Since the role requires strong organisational skills, come prepared with examples of how you've managed multiple tasks or projects simultaneously. Discuss any tools or methods you use to stay organised, as this will show your ability to keep workflows running smoothly.
✨Emphasise Your Passion for Compliance
Express your enthusiasm for compliance and brand protection. Share any relevant experiences or training that highlight your commitment to safeguarding brands. This will resonate well with the company's focus on maintaining brand integrity and marketplace presence.
