At a Glance
- Tasks: Support consultants, manage client communications, and maintain the CRM system.
- Company: Join DG Legal, the leading provider of compliance services in England and Wales.
- Benefits: Gain valuable experience, develop skills, and work in a supportive environment.
- Other info: Dynamic team with opportunities for growth and learning.
- Why this job: Kickstart your career in business administration with hands-on experience and mentorship.
- Qualifications: Customer care skills and a proactive attitude are essential.
The predicted salary is between 18000 - 25000 £ per year.
This is an exciting opportunity to join DG Legal as a business administration apprentice. The successful candidate will support the internal and external consultants, answer phone calls and emails, arrange client calls/visits and keep the CRM system updated, as well as assist with other duties when necessary.
- Arrange and manage course bookings
- Assistance with course delivery administration
- Arrange client appointments/visits
- Answer calls to the office, take sufficiently detailed messages and transfer calls as appropriate
- Maintaining the CRM System to ensure that the client records are updated and accurate
- Filtering and replying to emails
- Liaising with colleagues and clients
- Preparing client care letters and terms of engagement
- Use of IT Systems such as Office 365, Xero, Cademy, Monday.com, Capsule, GoCardless, Stripe as well as our own internally developed Compliance software
- Providing administrative support to the internal and external team of consultants
- Assisting clients with our bespoke compliance software
- Administrative tasks involved in obtaining and maintaining Quality Assurance Standards
- Drafting documents
- Assisting with other duties as necessary
Requirements and prospects
Desired skills and personal qualities:
- Customer care skills
- Logical
- Initiative
About the employer
DG Legal are the largest provider of strategic and compliance services operating in England and Wales. We offer support to law firms with their day-to-day compliance obligations. We have a small internal team of consultants with a wider network of highly experienced remote based consultants who are leading experts in their field. We offer advice and assistance to Lawyers in a number of areas including:
- Quality Assurance Accreditations – Lexcel, SQM, CQS, WIQS
- AML Compliance
- UK GDPR and Data Protection
- SRA Complaints Handling
- Legal Aid Contract Compliance
- New SRA, BSB and IAA Firm Authorisation
- SRA Transparency Rules
- SRA Standards and Regulations
- General Business Development – marketing, strategy and management
Most of our clients instruct us on a retainer basis and therefore pay us a monthly fee for our services and retain our advice and assistance on an ongoing basis.
Administrative Support Assistant Apprentice in Loughborough employer: Stephensoncoll
DG Legal is an exceptional employer that prioritises employee development and offers a supportive work culture, making it an ideal place for aspiring professionals. As the largest provider of strategic and compliance services in England and Wales, we provide our apprentices with hands-on experience in a dynamic environment, access to a network of industry experts, and opportunities for growth within the legal sector. Our commitment to quality assurance and client care ensures that every team member plays a vital role in delivering excellence, while our collaborative atmosphere fosters innovation and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Administrative Support Assistant Apprentice in Loughborough
✨Dive into Data Analytics Communities
Get involved in online forums and local meetups focused on business intelligence. Platforms like Reddit, LinkedIn Groups, or even local events can be goldmines for connecting with industry professionals who might have insider info about opportunities at companies like Stephensoncoll.
✨Showcase Your Work with Personal Projects
Consider creating a small portfolio demonstrating your skills in data analysis or visualisation. This could be anything from a project analysing public datasets to creating dashboards—having something tangible to show can really make us stand out during your apprenticeship search.
✨Get Familiar with Apprenticeship Platforms
Utilise platforms specifically tailored for apprenticeships. Websites like Apprenticeships.gov.uk or local job boards can help us find the latest openings, and many companies even post directly about their apprenticeship opportunities. Don't forget to check Stephensoncoll’s own careers page too!
✨Engage with Business Intelligence Tools
Familiarise yourself with popular BI tools like Tableau or Power BI. Showing that you can navigate these tools will not only impress recruiters but also give you a practical edge in interviews. Plus, we can find free online resources or courses to boost our skills before approaching companies like Stephensoncoll.
We think you need these skills to ace Administrative Support Assistant Apprentice in Loughborough
Some tips for your application 🫡
Show Off Your Analytical Skills:In the business intelligence world, we love a good number-cruncher! When crafting your CV, highlight any experience you have with data analysis, reporting, or relevant software. If you’ve done any projects that involved extracting insights from data, make sure to include those!
Craft a Motivational Cover Letter:Since this is an apprenticeship, we want to see your enthusiasm for learning and growing in the business intelligence field. Share why you're interested in business intelligence and what excites you about the role at Stephensoncoll. Let your passion shine through!
Keep It Relevant:Tailor your application documents to align with the skills we're looking for in an apprentice. Mention any coursework or certifications you've completed related to business intelligence, data analytics, or even general business acumen. Specific examples will help you stand out!
Show Your Team Spirit:Business intelligence isn't just about data; it's also about collaboration. Highlight any experience working in teams—whether that's through school projects, extracurricular activities, or volunteering. We want to know you can communicate well and work alongside others to drive results.
How to prepare for a job interview at Stephensoncoll
✨Dive into Data!
As this is a business intelligence apprenticeship, show off your enthusiasm for data! Be ready to discuss your experience with data analysis tools like Tableau, Power BI, or even Excel. Have some examples at hand that demonstrate how you've transformed raw data into actionable insights — it’ll show the interviewers your practical skills!
✨Know Your BI Basics
Brush up on fundamental BI concepts and methodologies. You're likely to face technical questions that test your knowledge of data warehousing, ETL processes, or SQL. Having a few key definitions and real-world scenarios prepared will help you stand out and show you're not just repeating phrases from a textbook.
✨Show Your Eagerness to Learn
Since this is an apprenticeship, employers are looking for potential over experience. Be sure to communicate your eagerness to learn and grow in the field. Talk about any relevant projects or coursework you’ve completed, showing them you’re proactive and ready to hit the ground running at Stephensoncoll.
✨Bring Along a Portfolio
Even for an apprenticeship, having a portfolio can be a big plus! Include any relevant projects you've worked on, such as data visualisations, reports, or case studies. This hands-on evidence of your skills will complement your verbal explanations, giving the interviewers a solid picture of what you can bring to the table.
