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- Tasks: Lead sales strategy for a care centre, focusing on private pay residents and maximising revenue.
- Company: Join an expanding elderly care provider dedicated to meeting diverse resident needs.
- Benefits: Enjoy a competitive salary, excellent benefits, and achievable bonuses.
- Why this job: Make a real impact in the community while building strong relationships and enhancing customer satisfaction.
- Qualifications: Experience in commercial sales, ideally in Health and Social Care, with superb communication skills.
- Other info: Opportunity to work closely with local communities and develop a referral network.
Stephen James Consulting are currently working with an expanding elderly provider who are looking to recruit an experienced Commercial Business Manager based in West Sussex. The Commercial Business Manager will be responsible for an individual care centre, which offers a range of comprehensive facilities and services devised to meet the varied needs of their residents. Taking a pivotal role in sales strategy, with a particular focus on private pay residents, to maximise sales opportunities which achieve revenue growth.
You will be responsible for:
- Ensuring monthly and annual enquiry, conversion and occupancy targets are met and delivering excellence in managing the customer journey for those seeking care.
- Liaising closely with the Home Manager and Marketing Executive to create and deliver a rolling three-month sales and marketing action plan.
- Using social media to build a strong network locally.
- Establishing and maintaining various local community relationships, staying focused on key activity in the local community to identify opportunities which support the sales action plan.
- Building excellent relationships with commissioners gaining trust and credibility.
- Establishing strong working relationships with local care homes to develop a home-to-home referral network.
- Following the defined sales & marketing standard operating procedures (SOPs).
To be considered for this role, you will need the following experience:
- A strong background in commercial sales (ideally with Health and Social Care) or other highly regulated industries.
- Superb communication and interpersonal skills, with strong organisational and planning skills.
- The ability to develop tailored solutions based on client needs.
- Strong commercial skills and experience managing P&Ls.
- Exceptional customer service skills with a focus on customer satisfaction and loyalty.
The role is offering £65,000 - £75,000 with an excellent benefits and achievable bonus package, salary range is dependent on candidate experience. If you are interested in applying for this role, please click apply now below.
Commercial Business Manager employer: Stephen James Consulting
Contact Detail:
Stephen James Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Business Manager
✨Tip Number 1
Network actively within the local community and industry. Attend events, workshops, or seminars related to health and social care to meet potential contacts who could refer you to opportunities or provide insights into the role.
✨Tip Number 2
Leverage social media platforms like LinkedIn to connect with professionals in the elderly care sector. Share relevant content and engage with posts to increase your visibility and demonstrate your expertise in commercial sales.
✨Tip Number 3
Research the specific care centre you would be managing. Understand their services, values, and community involvement to tailor your approach when discussing how you can contribute to their sales strategy.
✨Tip Number 4
Prepare to discuss your experience with P&L management and customer service strategies during interviews. Be ready to provide examples of how you've successfully met sales targets and improved customer satisfaction in previous roles.
We think you need these skills to ace Commercial Business Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial sales, particularly within health and social care or regulated industries. Use specific examples that demonstrate your success in meeting sales targets and managing P&Ls.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities of the Commercial Business Manager role. Emphasise your superb communication skills and your ability to build relationships with clients and local communities.
Showcase Your Achievements: In your application, include quantifiable achievements related to sales growth and customer satisfaction. This could be in the form of percentage increases in occupancy rates or successful marketing campaigns you've led.
Research the Company: Familiarise yourself with the elderly care provider's values, services, and community involvement. Mentioning this knowledge in your application can demonstrate your genuine interest in the role and the company.
How to prepare for a job interview at Stephen James Consulting
✨Showcase Your Sales Strategy Skills
Be prepared to discuss your previous experience in developing and implementing sales strategies, especially in the health and social care sector. Highlight specific examples where you successfully maximised sales opportunities and achieved revenue growth.
✨Demonstrate Strong Communication Abilities
Since the role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've built relationships with clients, commissioners, and local community members in past roles.
✨Know Your Numbers
Familiarise yourself with key performance indicators related to sales and occupancy targets. Be ready to discuss how you have met or exceeded these targets in your previous positions, and how you plan to do so in this new role.
✨Engage with Local Community Insights
Research the local community and its needs before the interview. Be prepared to discuss how you would leverage social media and community relationships to support the sales action plan and enhance the customer journey.
