At a Glance
- Tasks: Install, diagnose, and repair whitegoods at customer locations.
- Company: Join a supportive team at STEPHEN J BURNS (NORTH WEST) LIMITED.
- Benefits: Full-time role with training opportunities and hands-on experience.
- Other info: Exciting chance to grow in a dynamic environment with a focus on customer service.
- Why this job: Make a difference by helping customers with essential home appliances.
- Qualifications: Field service experience and strong troubleshooting skills required.
The predicted salary is between 35000 - 40000 £ per year.
- Company Description
- STEPHEN J BURNS (NORTH WEST) LIMITED
As a company we provide service & support to a range of clients, carrying out repairs and service to a host of clients and private customers within the Whitegoods industry.
Role Description
The Field Services Engineer (whitegoods) is a full-time, working from Stockport & Burnley.
The role involves visiting customer locations to install, diagnose, and repair whitegoods such as washing machines, refrigerators, and other domestic appliances.
Day-to-day tasks include Breakdowns,, carrying out technical assessments, and completing service reports accurately and on time.
The engineer will handle troubleshooting, provide technical support and guidance to customers, and ensure equipment is restored to safe, reliable operation.
The position also requires effective communication with the office team, ordering parts as needed, and delivering professional, courteous customer service during every visit.
Qualifications
- Strong field service experience, including on-site visits and hands-on work with whitegoods and domestic appliances.
- Proficiency in troubleshooting and technical support to identify faults, resolve issues, and advise customers on safe use and basic care.
- Experience with preventive maintenance, including scheduled servicing, testing, and inspection of equipment to reduce breakdowns.
- Excellent customer service skills, with the ability to explain technical matters clearly and maintain a professional, respectful demeanor.
- Relevant technical qualification or apprenticeship in electrical, mechanical, or appliance engineering (or equivalent practical experience).
- Ability to read and interpret technical manuals, diagrams, and service documentation.
- Valid driving license and willingness to travel locally for on-site appointments.
- Strong time management, attention to detail, and capability to work independently with minimal supervision.
- Health and safety awareness, including safe working practices and compliance with applicable regulations.
- Training can be provided on product and supported learning if you have the ability and enthusiasm for this role.
- Electrical experience, Gas Qualified a distinct advantage, Refrigeration systems desirable
Contact us for a chat anytime, we would love to hear from you.
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Field Services Engineer (whitegoods) in Stockport employer: STEPHEN J BURNS (NORTH WEST) LIMITED
At STEPHEN J BURNS (NORTH WEST) LIMITED, we pride ourselves on being an excellent employer by fostering a supportive work culture that values teamwork and professional growth. Our Field Services Engineers enjoy competitive benefits, ongoing training opportunities, and the chance to work in a dynamic environment across Stockport and Burnley, where they can make a real difference in customers' lives through their technical expertise and exceptional service.
Contact Details:
STEPHEN J BURNS (NORTH WEST) LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Field Services Engineer (whitegoods) in Stockport
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Services Engineer (whitegoods) in Stockport
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch STEPHEN J BURNS (NORTH WEST) LIMITED's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at STEPHEN J BURNS (NORTH WEST) LIMITED. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at STEPHEN J BURNS (NORTH WEST) LIMITED
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at STEPHEN J BURNS (NORTH WEST) LIMITED.
