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For Companies At a Glance
- Tasks: Lead strategic partnerships and drive innovative solutions for debt advice.
- Company: StepChange is a leading charity focused on providing debt advice and support.
- Benefits: Enjoy hybrid working, a culture of belonging, and opportunities for professional growth.
- Why this job: Make a real impact in the collections sector while building valuable relationships.
- Qualifications: Expertise in stakeholder engagement, collections knowledge, and strong communication skills required.
- Other info: We value diversity and are committed to creating an inclusive workplace.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Senior Partnerships Manager – Office Based with Hybrid Working
Are you able to establish and build strategic relationships with partners and external stakeholders?
Do you have expert communications skills with the ability to influence and develop and deliver new concepts?
Do you have in-depth knowledge of collections and creditor practices?
Our Senior Partnerships Manager role is a new position created as part of our commitment to investing in and strengthening our strategic partnerships. Core responsibilities are leading the strategic development of partnerships, securing StepChange’s position as the Debt Advice provider of choice in key sectors and organisations. In this role, you will deliver partner lifetime value by securing referrals, funding, and innovation opportunities, all while supporting the Partnerships Director in developing strategic account management plans and articulating our B2B strategy to achieve our 3-year commercial growth plan.
Your Role
As a Senior Partnerships Manager, you will establish strong and open relationships with key contacts at partner organisations, understanding their challenges and ideating solutions to feed into the Head of Innovation. You will own the creditor touchpoints across the charity, driving awareness at the Senior Leadership Team (SLT) level to enable continuous improvements and efficiencies for partners. By maintaining a strong network across the Collections sector, you will seek out new opportunities and propositions that benefit StepChange in terms of referrals and brand awareness. Additionally, you will manage risks to referrals due to competitor activity, charity performance issues, and partner collection strategies.
You will also support driving external awareness of our partnership approach, products, and collaborative ethos through regular engagement at events, on LinkedIn, and through speaking opportunities. Your responsibilities will include leading strategic engagement sessions with partners, driving the partner touchpoint journey, analysing emerging trends and regulatory changes, and researching competitor services. You will utilise the MI dashboard to drive insights and recommendations, engage externally to build knowledge, and develop compelling communications with the marketing team. Furthermore, you will work closely with the Senior Product Manager to align client product developments with partner needs and share insights with the Business Development Director and Head of Commercial and Innovation.
Occasional travel will be required to partner office sites.
About You
- Expert at stakeholder engagement and management expertise
- Strong and engaging presenter
- Problem solving and solution development
- Deep knowledge of collections, creditor practices and debt advice
- Strong ability to translate knowledge and experience into clear recommendations
Equality, diversity, and inclusion
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Senior Partnerships Manager - Office Based with Hybrid Working employer: StepChange
Contact Detail:
StepChange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Partnerships Manager - Office Based with Hybrid Working
✨Tip Number 1
Fokussiere dich auf den Aufbau von Beziehungen. Nutze LinkedIn, um mit Entscheidungsträgern in der Collections-Branche in Kontakt zu treten und deine Expertise zu zeigen. Engagiere dich aktiv in relevanten Gruppen und Diskussionsforen, um dein Netzwerk zu erweitern.
✨Tip Number 2
Bereite dich darauf vor, deine Kommunikationsfähigkeiten unter Beweis zu stellen. Übe, wie du komplexe Konzepte einfach und überzeugend präsentieren kannst. Überlege dir Beispiele aus deiner bisherigen Erfahrung, die deine Fähigkeit zur Problemlösung und Ideenentwicklung verdeutlichen.
✨Tip Number 3
Halte dich über aktuelle Trends und regulatorische Änderungen in der Schuldenberatung und der Kreditvergabe auf dem Laufenden. Zeige in Gesprächen, dass du ein tiefes Verständnis für die Herausforderungen und Chancen in der Branche hast.
✨Tip Number 4
Nutze Veranstaltungen und Konferenzen, um dich mit potenziellen Partnern zu vernetzen. Bereite dich darauf vor, deine Ideen und Ansätze zur Verbesserung der Partnerschaften klar zu kommunizieren und zeige, wie du zur Erreichung der Unternehmensziele beitragen kannst.
We think you need these skills to ace Senior Partnerships Manager - Office Based with Hybrid Working
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in stakeholder engagement and management. Use specific examples that demonstrate your ability to build strategic relationships and deliver innovative solutions.
Craft a Compelling Cover Letter: In your cover letter, emphasize your deep knowledge of collections and creditor practices. Discuss how your skills align with the responsibilities of the Senior Partnerships Manager role and how you can contribute to StepChange's mission.
Showcase Communication Skills: Since expert communication skills are crucial for this role, provide examples of how you've influenced stakeholders or developed new concepts in previous positions. This will help illustrate your fit for the position.
Research StepChange: Familiarize yourself with StepChange’s values, mission, and recent initiatives. Understanding their approach to partnerships and debt advice will allow you to tailor your application and demonstrate your genuine interest in the organization.
How to prepare for a job interview at StepChange
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully built and maintained relationships with partners in the past. Highlight your ability to understand their challenges and propose effective solutions.
✨Demonstrate Your Communication Expertise
Be ready to discuss your communication style and how it has helped you influence stakeholders. Practice articulating complex ideas clearly, as this role requires strong presentation skills.
✨Highlight Your Knowledge of Collections and Creditor Practices
Brush up on your understanding of collections and creditor practices. Be prepared to discuss how this knowledge can benefit the organization and its partnerships.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic thinking abilities. Think about how you would approach developing partnerships and driving innovation, and be ready to share your insights.
