Research and Insight Officer - London
Research and Insight Officer - London

Research and Insight Officer - London

London Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Analyse data and deliver impactful research insights to support charity initiatives.
  • Company: Join StepChange Debt Charity, a leading organisation tackling problem debt in the UK.
  • Benefits: Enjoy a supportive environment with opportunities for professional growth and meaningful impact.
  • Why this job: Make a difference in society while developing your research skills in a collaborative team.
  • Qualifications: Strong understanding of research methodologies and experience with data analysis required.
  • Other info: We value diversity and inclusion; adjustments can be made to support your application.

The predicted salary is between 28800 - 43200 £ per year.

Are you skilled in both quantitative and qualitative research, with the ability to analyse data and uncover meaningful insights? Can you turn complex data into clear and impactful messages? Do you excel at engaging with stakeholders and delivering insights through impactful communication? If so, this is the opportunity for you!

StepChange Debt Charity is seeking a Research and Insight Officer to join our External Affairs team. You’ll play a critical role in supporting the development and delivery of research projects, helping us build a deeper understanding of problem debt in the UK.

What you’ll do:

  • In this role, you will be at the heart of our research efforts analysing and interpreting primary and secondary quantitative and qualitative data.
  • You’ll manage and deliver key research publications, such as our annual Statistics Yearbook, and oversee our regular monthly reports.
  • From conducting client surveys to producing high quality insights, you’ll ensure that our work is backed by strong evidence and communicates our vision effectively.
  • You will also engage with external stakeholders to collaborate on joint research initiatives and represent the charity at external events and meetings.
  • Internally, you’ll work closely with colleagues to maximise the use of client data and support the integration of insights into our broader policy and influencing work.

About You:

To excel in this role, you’ll need a strong understanding of research methodologies, with demonstrable experience in using both qualitative and quantitative research techniques. You’ll also have knowledge of common statistical concepts to allow for rich interpretation of our data. You’ll be a confident user of tools like Microsoft Excel, Word and PowerPoint, with the ability to design and script surveys, analyse data, and present findings to diverse audiences. Project management skills, excellent organisational abilities, and the capability to meet deadlines are essential.

At StepChange, we offer a supportive and inclusive environment, with opportunities for professional growth and the chance to make a tangible impact in society. If you’re ready to bring your skills and passion to this vital role, we’d love to hear from you.

Equality, diversity, and inclusion:

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Research and Insight Officer - London employer: StepChange

StepChange Debt Charity is an exceptional employer located in London, offering a dynamic and inclusive work culture that prioritises professional growth and meaningful contributions to society. As a Research and Insight Officer, you will benefit from a supportive environment that values diversity and encourages collaboration, while also having the opportunity to engage with key stakeholders and make a real impact on tackling problem debt in the UK.
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Contact Detail:

StepChange Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Research and Insight Officer - London

✨Tip Number 1

Familiarise yourself with the latest trends in research methodologies, especially those relevant to both qualitative and quantitative analysis. This will not only enhance your understanding but also demonstrate your commitment to staying updated in the field.

✨Tip Number 2

Engage with current research publications from StepChange and similar organisations. Understanding their approach and findings can help you tailor your insights and show how you can contribute to their ongoing projects.

✨Tip Number 3

Network with professionals in the research and charity sectors. Attend relevant events or webinars to connect with potential colleagues and stakeholders, which could provide valuable insights into the role and the organisation's culture.

✨Tip Number 4

Prepare to discuss specific examples of how you've successfully communicated complex data in previous roles. Being able to articulate your experience in engaging diverse audiences will set you apart during interviews.

We think you need these skills to ace Research and Insight Officer - London

Quantitative Research Skills
Qualitative Research Skills
Data Analysis
Statistical Knowledge
Survey Design and Scripting
Microsoft Excel Proficiency
Microsoft Word Proficiency
Microsoft PowerPoint Proficiency
Effective Communication Skills
Stakeholder Engagement
Project Management
Organisational Skills
Deadline Management
Critical Thinking

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight your experience in both quantitative and qualitative research, as well as your ability to communicate insights effectively.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with research methodologies and data analysis. Provide specific examples of past projects where you successfully turned complex data into clear messages or insights.

Showcase Communication Skills: Since the role involves engaging with stakeholders, make sure to demonstrate your communication skills. Include examples of how you've presented findings to diverse audiences or collaborated on research initiatives.

Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A well-presented application reflects your attention to detail, which is crucial for a Research and Insight Officer.

How to prepare for a job interview at StepChange

✨Showcase Your Research Skills

Be prepared to discuss your experience with both quantitative and qualitative research methodologies. Highlight specific projects where you've successfully analysed data and derived meaningful insights, as this will demonstrate your capability for the role.

✨Communicate Clearly

Since the role involves delivering insights through impactful communication, practice explaining complex data in simple terms. Use examples from your past work to illustrate how you’ve effectively communicated findings to diverse audiences.

✨Engage with Stakeholders

Familiarise yourself with the importance of stakeholder engagement in research. Be ready to discuss how you've collaborated with external partners or represented your organisation at events, showcasing your ability to build relationships.

✨Demonstrate Project Management Skills

Prepare to talk about your organisational abilities and how you manage multiple projects simultaneously. Provide examples of how you've met deadlines and ensured the successful delivery of research publications or reports.

Research and Insight Officer - London
StepChange
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  • Research and Insight Officer - London

    London
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-04-06

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    StepChange

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