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For Companies At a Glance
- Tasks: Lead and develop a high-performing team to support clients during financial challenges.
- Company: A charity focused on collaboration, transparency, and making a meaningful impact.
- Benefits: Inclusive culture, professional development, and the chance to drive real change.
- Other info: Join us in creating a diverse workplace where everyone can thrive.
- Why this job: Shape the future of our charity while fostering a motivated and engaged team.
- Qualifications: Proven leadership experience with strong communication and coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you excel at leading and developing high-performing teams? Are you passionate about fostering a culture of collaboration, transparency, and engagement? Do you thrive on driving operational excellence and delivering meaningful change?
About the Role
As a Team Leader in our Voluntary Arrangements Team, you’ll lead a group of colleagues who provide vital support to clients during challenging financial times. Your focus will be on creating a positive, motivated team environment where everyone understands their goals, feels supported, and is equipped to deliver excellent client service. You’ll act as a role model for the charity’s values, offering guidance, coaching and feedback to help colleagues develop their skills and confidence. You will support the team day‑to‑day, ensure quality standards are met, and respond to more complex queries or issues as they arise.
What You’ll Be Doing
In this role, you will play a pivotal role in leading, motivating, and developing a growing and dynamic team that delivers exceptional client service. You'll be accountable for driving performance, embedding strategic initiatives, and ensuring operational success through innovation and continuous improvement. With the charity evolving and expanding, you'll have the opportunity to champion change, strengthen connections across departments, and foster an inclusive and inspiring workplace where colleagues thrive. As part of our five-year strategy, you will be instrumental in shaping the way we grow, innovate, and make a lasting difference.
About You
You are an experienced Leader with a proven track record of managing and developing teams to reach their full potential. Your ability to drive engagement, enhance performance, and embed a culture of openness and collaboration sets you apart. With strong communication and coaching skills, you build meaningful connections, provide guidance, and ensure your team is motivated to succeed. Your strategic mindset enables you to implement operational changes effectively while fostering an environment where innovation thrives.
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Team Leader - Leeds/Hybrid in Mossley employer: StepChange
Contact Detail:
StepChange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Leeds/Hybrid in Mossley
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership. Think about how you can showcase your experience in driving engagement and fostering collaboration. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website. It shows you're genuinely interested and gives you a better chance of standing out.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for leading their team.
We think you need these skills to ace Team Leader - Leeds/Hybrid in Mossley
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've motivated and developed teams in the past, and how you foster a culture of collaboration and engagement.
Align with Our Values: Make sure to highlight how your personal values align with our charity's mission. We want to know how you embody transparency, inclusivity, and operational excellence in your work, so don’t hold back on sharing those experiences!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your achievements and skills, making it easy for us to see why you’d be a great fit for the Team Leader role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead and inspire!
How to prepare for a job interview at StepChange
✨Know Your Team Dynamics
Before the interview, take some time to research the company’s culture and values. Understand how they foster collaboration and engagement within teams. Be ready to discuss how you’ve successfully led teams in the past, focusing on your approach to creating a positive environment.
✨Showcase Your Coaching Skills
Prepare examples of how you've developed team members in previous roles. Highlight specific instances where your guidance made a difference. This will demonstrate your ability to motivate and enhance performance, which is crucial for the Team Leader position.
✨Emphasise Operational Excellence
Be prepared to talk about your experience with driving operational success and implementing strategic initiatives. Share examples of how you’ve championed change and improved processes in your previous roles, as this aligns with the charity's goals.
✨Highlight Your Commitment to Inclusion
Since equality, diversity, and inclusion are key values for the organisation, be ready to discuss how you’ve promoted these principles in your teams. Share your thoughts on fostering an inclusive workplace and how it contributes to overall team success.