Debt Advice Specialist | Hybrid, Impactful & Empathetic in Leeds

Debt Advice Specialist | Hybrid, Impactful & Empathetic in Leeds

Leeds Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
StepChange

At a Glance

  • Tasks: Support clients through complex financial situations with expert advice and empathy.
  • Company: Stepchange, a purpose-driven team making a real difference in people's lives.
  • Benefits: Hybrid working model, competitive salary, and a supportive work environment.
  • Other info: Join a compassionate team dedicated to positive change.
  • Why this job: Make a meaningful impact while helping vulnerable individuals navigate their financial challenges.
  • Qualifications: Strong analytical skills and effective communication in sensitive situations.

The predicted salary is between 30000 - 40000 £ per year.

Stepchange in Leeds is looking for a Debt Advice Specialist to support clients through complex financial situations. This role balances home working with in-office collaboration. You will guide clients, provide expert advice, and work closely with vulnerable individuals to ensure their needs are met with care and sensitivity.

Key qualifications include:

  • Analytical skills
  • The ability to communicate effectively in distressing circumstances

The position supports a purpose-driven team dedicated to making a meaningful difference in people's lives.

Debt Advice Specialist | Hybrid, Impactful & Empathetic in Leeds employer: StepChange

Stepchange is an exceptional employer that prioritises the well-being and professional growth of its employees. With a hybrid working model based in Leeds, we foster a supportive and empathetic work culture where you can make a real impact in the lives of vulnerable individuals. Our commitment to employee development and a purpose-driven mission ensures that you will find meaningful and rewarding opportunities within our dedicated team.

StepChange

Contact Details:

StepChange Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Debt Advice Specialist | Hybrid, Impactful & Empathetic in Leeds

Tap into Campus Networks

If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.

Get Certified

Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.

Connect on Professional Platforms

Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.

Apply Directly and Be Proactive

Don’t shy away from reaching out directly to firms like StepChange. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.

We think you need these skills to ace Debt Advice Specialist | Hybrid, Impactful & Empathetic in Leeds

Analytical Skills
Effective Communication
Empathy
Client Support
Problem-Solving Skills
Sensitivity to Vulnerable Individuals
Collaboration

Some tips for your application 🫡

Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.

Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to StepChange.

Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.

Research and Reflect:Before hitting that 'apply' button on StepChange's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!

How to prepare for a job interview at StepChange

Brush Up on Financial Analysis Skills

Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with StepChange.

Prepare for Case Studies

Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.

Show Your Passion for Finance

Since this is a full-time position, employers at StepChange will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.

Network with Industry Professionals

Before your interview, reach out to current or former StepChange employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.