Team Leader - Leeds/Hybrid in Hemingbrough
Team Leader - Leeds/Hybrid

Team Leader - Leeds/Hybrid in Hemingbrough

Hemingbrough Full-Time 30000 - 40000 £ / year (est.) Home office (partial)
StepChange

At a Glance

  • Tasks: Lead and develop a high-performing team to support clients during financial challenges.
  • Company: A charity focused on collaboration, transparency, and making a meaningful impact.
  • Benefits: Inclusive culture, professional development, and the chance to drive real change.
  • Other info: Join us in creating a diverse workplace where everyone can thrive.
  • Why this job: Shape the future of our charity while fostering a motivated and engaged team.
  • Qualifications: Proven leadership experience with strong communication and coaching skills.

The predicted salary is between 30000 - 40000 £ per year.

Do you excel at leading and developing high-performing teams? Are you passionate about fostering a culture of collaboration, transparency, and engagement? Do you thrive on driving operational excellence and delivering meaningful change?

As a Team Leader in our Voluntary Arrangements Team, you’ll lead a group of colleagues who provide vital support to clients during challenging financial times. Your focus will be on creating a positive, motivated team environment where everyone understands their goals, feels supported, and is equipped to deliver excellent client service. You’ll act as a role model for the charity’s values, offering guidance, coaching and feedback to help colleagues develop their skills and confidence. You will support the team day‑to‑day, ensure quality standards are met, and respond to more complex queries or issues as they arise.

In this role, you will play a pivotal role in leading, motivating, and developing a growing and dynamic team that delivers exceptional client service. You'll be accountable for driving performance, embedding strategic initiatives, and ensuring operational success through innovation and continuous improvement. With the charity evolving and expanding, you'll have the opportunity to champion change, strengthen connections across departments, and foster an inclusive and inspiring workplace where colleagues thrive. As part of our five-year strategy, you will be instrumental in shaping the way we grow, innovate, and make a lasting difference.

You are an experienced Leader with a proven track record of managing and developing teams to reach their full potential. Your ability to drive engagement, enhance performance, and embed a culture of openness and collaboration sets you apart. With strong communication and coaching skills, you build meaningful connections, provide guidance, and ensure your team is motivated to succeed. Your strategic mindset enables you to implement operational changes effectively while fostering an environment where innovation thrives.

Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.

Team Leader - Leeds/Hybrid in Hemingbrough employer: StepChange

As a Team Leader in our Leeds-based Voluntary Arrangements Team, you will thrive in a supportive and inclusive work culture that prioritises collaboration and employee development. We offer robust growth opportunities, a commitment to equality and diversity, and the chance to make a meaningful impact in the community while leading a high-performing team dedicated to delivering exceptional client service.
StepChange

Contact Detail:

StepChange Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader - Leeds/Hybrid in Hemingbrough

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on opportunities that aren't advertised yet.

✨Tip Number 2

Prepare for those interviews by practising common questions and scenarios related to team leadership. Think about how you can showcase your experience in driving engagement and fostering collaboration. We want you to shine!

✨Tip Number 3

Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website. It shows you're genuinely interested and helps us keep track of your application.

✨Tip Number 4

Follow up after interviews! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’re the perfect fit for leading their team.

We think you need these skills to ace Team Leader - Leeds/Hybrid in Hemingbrough

Team Leadership
Coaching Skills
Performance Management
Client Service Excellence
Operational Excellence
Change Management
Strategic Thinking
Communication Skills
Collaboration
Motivational Skills
Problem-Solving Skills
Innovation
Inclusivity
Engagement Strategies

Some tips for your application 🫡

Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've motivated and developed teams in the past, and how you foster a culture of collaboration and engagement.

Align with Our Values: Make sure to highlight how your personal values align with our charity's mission. We want to know how you embody transparency, inclusivity, and operational excellence in your work, so don’t hold back on sharing those experiences!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and structure your thoughts logically. This will help us understand your qualifications and how you can contribute to our team without any confusion.

Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to lead our team!

How to prepare for a job interview at StepChange

✨Know Your Team Dynamics

Before the interview, take some time to research the company’s culture and values. Understand how they foster collaboration and engagement within teams. Be ready to discuss your own experiences in leading high-performing teams and how you’ve created a positive environment for your colleagues.

✨Showcase Your Coaching Skills

Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale. This will demonstrate your ability to nurture talent and support your team’s growth.

✨Emphasise Operational Excellence

Be prepared to talk about your approach to driving operational success. Share any innovative strategies you've implemented that led to continuous improvement. This shows that you’re not just a leader but also someone who actively seeks ways to enhance processes and outcomes.

✨Champion Diversity and Inclusion

Since the charity values equality and diversity, come equipped with ideas on how to promote an inclusive workplace. Discuss your understanding of these principles and how you’ve applied them in your previous roles. This will resonate well with their commitment to fostering a culture of belonging.

Team Leader - Leeds/Hybrid in Hemingbrough
StepChange
Location: Hemingbrough

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