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For Companies At a Glance
- Tasks: Lead and develop a high-performing team to support clients during financial challenges.
- Company: A charity focused on collaboration, transparency, and making a meaningful impact.
- Benefits: Inclusive culture, professional development, and the chance to drive real change.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Shape the future of a growing charity while fostering an inspiring workplace.
- Qualifications: Proven leadership experience with strong communication and coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you excel at leading and developing high-performing teams? Are you passionate about fostering a culture of collaboration, transparency, and engagement? Do you thrive on driving operational excellence and delivering meaningful change?
About the Role
As a Team Leader in our Voluntary Arrangements Team, you’ll lead a group of colleagues who provide vital support to clients during challenging financial times. Your focus will be on creating a positive, motivated team environment where everyone understands their goals, feels supported, and is equipped to deliver excellent client service. You’ll act as a role model for the charity’s values, offering guidance, coaching and feedback to help colleagues develop their skills and confidence. You will support the team day‑to‑day, ensure quality standards are met, and respond to more complex queries or issues as they arise.
What You’ll Be Doing
In this role, you will play a pivotal role in leading, motivating, and developing a growing and dynamic team that delivers exceptional client service. You'll be accountable for driving performance, embedding strategic initiatives, and ensuring operational success through innovation and continuous improvement. With the charity evolving and expanding, you'll have the opportunity to champion change, strengthen connections across departments, and foster an inclusive and inspiring workplace where colleagues thrive. As part of our five-year strategy, you will be instrumental in shaping the way we grow, innovate, and make a lasting difference.
About You
You are an experienced Leader with a proven track record of managing and developing teams to reach their full potential. Your ability to drive engagement, enhance performance, and embed a culture of openness and collaboration sets you apart. With strong communication and coaching skills, you build meaningful connections, provide guidance, and ensure your team is motivated to succeed. Your strategic mindset enables you to implement operational changes effectively while fostering an environment where innovation thrives.
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Team Leader - Leeds/Hybrid in Ellerton employer: StepChange
Contact Detail:
StepChange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Leeds/Hybrid in Ellerton
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership. Think about how you can showcase your experience in driving engagement and fostering collaboration. We want you to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values. When you find a role that excites you, apply through our website. It shows you’re genuinely interested and gives you a better chance of standing out.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It’s a chance to reiterate your enthusiasm for the role and remind them why you’d be a great fit for their team.
We think you need these skills to ace Team Leader - Leeds/Hybrid in Ellerton
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share examples of how you've motivated teams and fostered collaboration in previous roles. We want to know how you can bring that energy to our Voluntary Arrangements Team!
Highlight Your Coaching Skills: Make sure to emphasise your coaching abilities in your application. Talk about how you've supported team members in their development and how you’ve created an environment where everyone feels valued and empowered. This is key for us at StudySmarter!
Be Authentic: We love authenticity! Don’t be afraid to show your personality in your written application. Share your passion for driving change and operational excellence, and let us know what makes you tick. We’re interested in who you are beyond just your professional experience.
Apply Through Our Website: Finally, make sure to apply through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to see what you bring to the table!
How to prepare for a job interview at StepChange
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Team Leader role and its responsibilities. Familiarise yourself with the charity's values and how they align with your leadership style. This will help you articulate how your experience can contribute to fostering a positive team environment.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading and developing teams. Share specific examples of how you've motivated colleagues, driven performance, and implemented changes in previous roles. Highlight your coaching skills and how you’ve helped team members grow and succeed.
✨Emphasise Collaboration and Inclusion
Since the role focuses on fostering a culture of collaboration and engagement, be ready to talk about how you promote inclusivity within your teams. Discuss any initiatives you've led that encouraged diverse perspectives and how you ensure everyone feels valued and heard.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle complex situations. Think of scenarios where you've successfully navigated challenges or conflicts within a team. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.