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For Companies At a Glance
- Tasks: Lead and develop a high-performing team to support clients during financial challenges.
- Company: A charity focused on collaboration, transparency, and making a meaningful impact.
- Benefits: Inclusive culture, professional development, and the chance to drive real change.
- Other info: Join us in creating a diverse workplace where everyone can thrive.
- Why this job: Shape the future of our charity while fostering a motivated and engaged team.
- Qualifications: Proven leadership experience with strong communication and coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you excel at leading and developing high-performing teams? Are you passionate about fostering a culture of collaboration, transparency, and engagement? Do you thrive on driving operational excellence and delivering meaningful change?
About the Role
As a Team Leader in our Voluntary Arrangements Team, you’ll lead a group of colleagues who provide vital support to clients during challenging financial times. Your focus will be on creating a positive, motivated team environment where everyone understands their goals, feels supported, and is equipped to deliver excellent client service. You’ll act as a role model for the charity’s values, offering guidance, coaching and feedback to help colleagues develop their skills and confidence. You will support the team day‑to‑day, ensure quality standards are met, and respond to more complex queries or issues as they arise.
What You’ll Be Doing
In this role, you will play a pivotal role in leading, motivating, and developing a growing and dynamic team that delivers exceptional client service. You'll be accountable for driving performance, embedding strategic initiatives, and ensuring operational success through innovation and continuous improvement. With the charity evolving and expanding, you'll have the opportunity to champion change, strengthen connections across departments, and foster an inclusive and inspiring workplace where colleagues thrive. As part of our five-year strategy, you will be instrumental in shaping the way we grow, innovate, and make a lasting difference.
About You
You are an experienced Leader with a proven track record of managing and developing teams to reach their full potential. Your ability to drive engagement, enhance performance, and embed a culture of openness and collaboration sets you apart. With strong communication and coaching skills, you build meaningful connections, provide guidance, and ensure your team is motivated to succeed. Your strategic mindset enables you to implement operational changes effectively while fostering an environment where innovation thrives.
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Team Leader - Leeds/Hybrid in Catcliffe employer: StepChange
Contact Detail:
StepChange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Leeds/Hybrid in Catcliffe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Team Leader role. You never know who might have the inside scoop on opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team leadership. Think about how you can showcase your experience in driving engagement and fostering collaboration. We want you to shine!
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values and how they align with yours can give you a leg up during interviews. Plus, it shows you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive and engaged in the process. Let’s get you that Team Leader position!
We think you need these skills to ace Team Leader - Leeds/Hybrid in Catcliffe
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've led teams in the past, focusing on collaboration and engagement. We want to know how you motivate others and create a positive environment!
Highlight Your Coaching Skills: Make sure to emphasise your coaching abilities in your application. Talk about how you've supported team members in their development and how you provide constructive feedback. This is key for us as we value growth and skill enhancement within our teams.
Demonstrate Your Strategic Mindset: We’re looking for someone who can think strategically, so don’t shy away from discussing your approach to driving performance and implementing operational changes. Use your application to showcase how you’ve successfully navigated challenges and fostered innovation in previous roles.
Be Authentic and Inclusive: At StudySmarter, we cherish diversity and inclusion. In your application, be yourself and share what makes you unique. We want to understand not just your professional experience but also who you are as a person. If you need any adjustments during the process, just let us know!
How to prepare for a job interview at StepChange
✨Know Your Team Dynamics
Before the interview, take some time to research the company’s culture and values. Understand how they foster collaboration and engagement within teams. Be ready to discuss your own experiences in leading high-performing teams and how you’ve created a positive environment for your colleagues.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached and developed team members in the past. Highlight specific instances where your guidance led to improved performance or morale. This will demonstrate your ability to nurture talent and support your team’s growth.
✨Emphasise Operational Excellence
Be prepared to talk about your approach to driving operational success. Share any innovative strategies you've implemented in previous roles that led to meaningful change. This shows that you’re not just a leader but also someone who actively seeks to improve processes.
✨Champion Diversity and Inclusion
Since the charity values equality and diversity, come equipped with ideas on how to promote an inclusive workplace. Discuss how you’ve previously contributed to creating a culture of belonging and how you plan to continue this in your new role.