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For Companies At a Glance
- Tasks: Lead and develop a high-performing team to deliver exceptional client service.
- Company: A dynamic charity focused on collaboration and meaningful change.
- Benefits: Hybrid working, supportive culture, and opportunities for personal growth.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Make a real impact by fostering a positive team environment and driving innovation.
- Qualifications: Proven leadership experience with strong communication and coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you excel at leading and developing high-performing teams? Are you passionate about fostering a culture of collaboration, transparency, and engagement? Do you thrive on driving operational excellence and delivering meaningful change?
About the Role
As a Team Leader in our Voluntary Arrangements Team, you’ll lead a group of colleagues who provide vital support to clients during challenging financial times. Your focus will be on creating a positive, motivated team environment where everyone understands their goals, feels supported, and is equipped to deliver excellent client service. You’ll act as a role model for the charity’s values, offering guidance, coaching and feedback to help colleagues develop their skills and confidence. You will support the team day‑to‑day, ensure quality standards are met, and respond to more complex queries or issues as they arise.
What You’ll Be Doing
In this role, you will play a pivotal role in leading, motivating, and developing a growing and dynamic team that delivers exceptional client service. You'll be accountable for driving performance, embedding strategic initiatives, and ensuring operational success through innovation and continuous improvement. With the charity evolving and expanding, you'll have the opportunity to champion change, strengthen connections across departments, and foster an inclusive and inspiring workplace where colleagues thrive. As part of our five-year strategy, you will be instrumental in shaping the way we grow, innovate, and make a lasting difference.
About You
You are an experienced Leader with a proven track record of managing and developing teams to reach their full potential. Your ability to drive engagement, enhance performance, and embed a culture of openness and collaboration sets you apart. With strong communication and coaching skills, you build meaningful connections, provide guidance, and ensure your team is motivated to succeed. Your strategic mindset enables you to implement operational changes effectively while fostering an environment where innovation thrives.
Equality, diversity, and inclusion are incredibly important to us; we have a culture of belonging. We’re always looking to increase the diversity of our workforce to ensure we can provide the best service possible for everyone. It’s not just about the professional experience you bring – we’re interested in who you are and your potential. If there’s an adjustment to our recruitment process that would help you to be your best, speak to our team and they’ll be happy to help.
Team Leader - Leeds/Hybrid in Brierfield employer: StepChange
Contact Detail:
StepChange Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Leeds/Hybrid in Brierfield
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially around collaboration and engagement. Be ready to share examples of how you've led teams and driven change in the past.
✨Tip Number 3
Show your passion! When you get the chance to chat with potential employers, let your enthusiasm for fostering a positive team environment shine through. They want to see that you’re genuinely excited about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Team Leader - Leeds/Hybrid in Brierfield
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share specific examples of how you've motivated and developed teams in the past, and how you foster a culture of collaboration and engagement.
Align with Our Values: Make sure to highlight how your personal values align with our charity's mission. We want to know how you embody transparency, inclusivity, and operational excellence in your work, so don’t hold back!
Be Specific About Your Achievements: Quantify your successes where possible! Whether it’s improving team performance or implementing innovative changes, we love to see concrete examples that demonstrate your impact as a leader.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at StepChange
✨Show Your Leadership Style
Be ready to discuss your leadership approach and how you motivate teams. Share specific examples of how you've fostered collaboration and engagement in previous roles, as this will resonate with the charity's values.
✨Demonstrate Problem-Solving Skills
Prepare to talk about complex queries or issues you've handled in the past. Highlight your strategic mindset and how you implemented operational changes effectively, showcasing your ability to drive performance and innovation.
✨Emphasise Cultural Fit
Make sure to express your commitment to equality, diversity, and inclusion. Discuss how you’ve contributed to creating an inclusive environment in your previous roles, as this aligns with the charity’s focus on belonging.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in the role and the organisation's future. Inquire about their five-year strategy and how you can contribute to shaping it, demonstrating your enthusiasm for driving meaningful change.