Empathetic Complaints Specialist in Leeds

Empathetic Complaints Specialist in Leeds

Leeds Full-Time On-site
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StepChange Debt Charity in Leeds is seeking a Complaints Advisor to listen to concerns, investigate fairly and resolve with care. You’ll work with clients and teams to understand what happened, gather information, and explain decisions clearly so clients feel heard.

You’ll also identify themes, drive improvements and share insights to enhance our services, while following regulatory requirements and our complaint-handling processes.

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Empathetic Complaints Specialist in Leeds employer: StepChange Debt Charity

As a Chief Executive Officer at our organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer flexible working arrangements, competitive remuneration, and a commitment to your professional development, ensuring you have the resources to grow and succeed in your role. Located in a vibrant community, our company fosters strong relationships and encourages meaningful contributions to organisational priorities, making it an excellent place for impactful leadership.

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Contact Details:

StepChange Debt Charity Recruitment Team