StepChange Debt Charity in Glasgow is seeking a Customer Service Case Manager to guide clients through the Debt Arrangement Scheme from initial advice to submission of a Debt Payment Programme. You will manage a caseload, assess financial circumstances and ensure processes are accurate, compliant and compassionate.
This hybrid role combines office collaboration with home working; an in-person Assessment Centre will be held in Glasgow, and the start date is Monday 30th November.
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Debt Arrangement Case Manager - Hybrid, Glasgow employer: StepChange Debt Charity
As a Chief Executive Officer at our organisation, you will thrive in a dynamic work culture that values collaboration and innovation. We offer flexible working arrangements, competitive remuneration, and a commitment to your professional development, ensuring you have the resources to grow and succeed in your role. Located in a vibrant community, our company fosters strong relationships and encourages meaningful contributions to organisational priorities, making it an excellent place for impactful leadership.