Support Worker for care-experienced young people in Falkirk

Permanent Full Time and Sessional Post available

Pay: £13.51 - £14.38 per hour

Work Location: On Site

We are excited to announce that, due to continued growth, Step Up is now recruiting Full-Time Workers in both the Alloa and Falkirk areas! If you are passionate about supporting care-experienced young people and want to be part of a team that truly makes a difference, we would love to hear from you.

Shifts include a mix of day and backshifts, with every second weekend off to support a healthy work-life balance. Plus enjoy our unique rota system: 3 days off one week and 2 days off the next, giving you time to recharge and focus on what matters most.

We offer a competitive salary of £24,588.20 to £26,171.60 (£13.51-£14.38 hourly rate) per year, based on a 35hrs FTE depending on skills & experience.

Benefits package:

• Additional on-call payment: £30 per on-call shift.
• Work-life balance: enjoy 3 days off one week and 2 days off the next.
• Festive perks: double on-call payments and time-and-a-half pay on key festive dates.
• SSSC registration fees fully covered by Step Up.
• PVG costs fully covered by Step Up.
• Annualised hours rota: consistent monthly salary, no surprises.
• Referral rewards: £100 x 2 for successful colleague referrals.
• Every second weekend off guaranteed.
• Up to 35 days holiday (FTE) based on length of service.
• Birthday half-day off because you deserve it!
• Medicash Health Care Scheme supporting your wellbeing.
• Extra staff perks: Christmas vouchers, Just Eat treats, & monthly initiatives.
• 24/7 Employee Counselling Helpline: free and confidential.
• Company cars for work use, with your own car only needed occasionally (e.g. if a company car is temporarily unavailable).
• Mileage reimbursement: 45p per mile when using your own car for work.
• Training & development: grow your skills with ongoing opportunities.
• Generous pension scheme: planning for your future.
• Fully stocked staff kitchen: drinks, snacks, and Filled Roll Fridays!
• Credit Union savings scheme: supporting financial wellbeing and helping you build secure savings.

The Role:

As a Support Worker, you will work with vulnerable individuals to help them live their lives to the full. Your daily routine will be as varied as the needs of the people you are looking after. This will include being a mentor to specific people and leading on service projects which contribute to Company objectives. You will help and support people to build on their independent living skills to enable them to progress living independently in a mainstream tenancy. Supports will vary and a person-centred approach should be adopted to ensure that we are meeting the needs of the people we support.

You will often be the first to alert professionals with updates on support and will be required to liaise with a variety of professionals to ensure that the relevant support is provided. Good communication and interpersonal skills are important and key to achieving outcomes for the people we support.

Enhancing people's quality of life by providing support in their own home and in the community that will improve and enhance their life chances, their living environment, and their wellbeing, is at the forefront of this role.

Main Duties & Responsibilities:

• Responsibility for ensuring and promoting the safeguarding of any people that you may come into contact with.
• To provide support in line with Step Up's aims, objectives & values.
• To provide support in line with Step Up's policies and procedures.
• To comply with the Health & Social Care Standards and SSSC Codes of Practice.
• To work in line with individual personal support plans & risk assessments.
• Assist in devising, implementing, and reviewing personal support plans & risk assessments.
• To act as a mentor to specific people.
• Provide and participate in appropriate care & support planning, review and assessment whilst ensuring people are central to these processes.
• Promote a holistic, and integrated person-centred approach to persons supported needs.
• Support the development of person supported skills, confidence, and self-esteem.
• Where applicable, offer people financial support and guidance during their transition to adulthood and independence.
• Develop persons supported life management and independent living skills.
• Support people to be healthy and well in every aspect of their lives.
• Support people to achieve their educational, training or employment options.
• Promote persons supported participation in the community and that they are actively involved in the decision making of their day to day environment and activities.
• Depending on grade level, provide On Call Responsibility.
• Work as part of a team to meet the needs of people.
• Contribute to team meetings and handover meetings, ensuring all relevant information is shared with staff in line with confidentiality, adult protection, data protection and information sharing agreements.
• Complete and maintain accurate, concise, and up to date administrative records and documents as required by the service.
• Participate in relevant supervision and training programmes as required by the company and be responsive to personal and service development.
• Have an up to date knowledge and understanding of relevant legislation, guidelines and best practice.
• Work in partnership and develop professional positive working relationships with colleagues, persons supported, statutory agencies and other professionals.
• Promote teamwork by devising effective shift plans for the team to work towards.
• Comply with Health & Safety and Equal Opportunity & Diversity Requirements at all times and report any unsafe practices and conditions.
• Any other reasonable management instruction.

The above job description forms part of the main terms and conditions of employment. Hours of work and level of responsibility (e.g. on-call responsibility) will form as part of the contract of employment. The Company reserves the right to vary duties and responsibilities at any time within legal notification frameworks.

What We're Looking For:

• Someone who's compassionate, creative, and proactive.
• A team player who's confident managing their own workload and contributing to wider service goals.
• Experience working with young people is ideal, but attitude and values matter most.
• Empathy and emotional intelligence, someone who can build trusting relationships and respond sensitively to trauma and distress.
• Resilience and adaptability, able to stay calm and solution-focused in crisis situations and respond flexibly to changing needs.
• Strong communication skills, able to engage with young people, families, and professionals clearly and respectfully.
• Organisational skills, confident managing their own shifts, recording support accurately, and following safeguarding procedures.

Additional Requirements:

• Flexibility to work shifts, including evenings and every other weekend. We are happy to chat about working patterns at the interview stage - we know life isn't one-size-fits-all.
• Strong communication skills, both verbal and written, to help you connect with young people and work effectively with the team and other professionals.
• Full manual driving license and access to a vehicle for work purposes - our support often takes us into the community and to young people's homes.

If you're passionate about making a difference and want to join a friendly, welcoming, and supportive team, we would love to hear from you.

Additional Information:

Step Up adhere to 'Safer Recruitment' practices. Please note Step Up do not currently hold a Sponsorship License.

License/Certification: Manual driving license and access to your own car (required). While we ask for access to a personal vehicle, the majority of your travel will be in a company car. Your own car would only be needed occasionally - for example, if a company vehicle is temporarily unavailable. So don't worry, this isn't something you'll be using all the time!

Pay: £24,588.20-£26,171.60 per year

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Free parking
• On-site parking

Work Location: In person