At a Glance
- Tasks: Provide friendly admin support and manage referrals for young people seeking help.
- Company: Step by Step, a charity dedicated to empowering young people in need.
- Benefits: Life assurance, casual dress code, pension plan, and funded qualifications.
- Other info: Part-time role with no weekend work and opportunities for career growth.
- Why this job: Make a real difference in young people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for supporting young people.
The predicted salary is between 32243 - 39408 £ per year.
Launch Administrator, Aldershot, Part Time
Benefits : We offer a workplace that genuinely cares about people, both our staff and the young people we support. Alongside a meaningful role, you will receive:
- Life assurance
- Casual and inclusive dress code
- Company pension (with award-winning Royal London)
- 24/7 access to a GP
- Training (training will be provided)
- Opportunity to gain a funded qualification after successful probation
- Health Cash Plan (cashback for dental and optical expenses, plus more)
- Employee Assistance Programmes
- The work is carried out Monday to Friday, no bank holiday or weekend work
About Us
Step by Step is a charity that passionately supports young people facing challenging times.
Our unique approach, providing accommodation, personal development opportunities, and specialist support, helps young people identify and achieve their aspirations.
Each year, we work with over 1,300 young people aged 11-25.
Our team plays a vital role in empowering them and preventing homelessness.
We are a positive, dynamic, and professional team, committed to helping young people reach their full potential.
Incorporated in 1989, Step by Step has a long history of supporting young people.
We are committed to safeguarding and promoting their welfare and expect all staff and volunteers to share this commitment.
What You'll Be Doing
You will be the first point of contact for the Launch service, providing a friendly welcome to young people, visitors and professionals while delivering efficient administrative support.
You will manage referrals, appointments, waiting lists and records, respond to enquiries, maintain accurate databases, and support the team with reporting, meetings and property administration.
By prioritising your workload and ensuring information is handled securely and accurately, you will help deliver a high-quality service for young people.
Key responsibilities include
- Receive, record and process referrals into the Launch service.
- Check referral information for completeness and follow up missing information where required.
- Maintain service databases and ensure information is accurate, up to date and stored securely.
- Complete all data collection and compliance requirements.
- Support monthly and quarterly reporting tasks as required.
- Answer young people, professionals and partner agency queries via telephone, email and other digital channels.
- Welcome visitors, young people and professionals to the service in a friendly and professional manner.
- Support young people who walk into the service by helping them understand how to access Launch support, complete referral information where appropriate, or be signposted to suitable services.
- Arrange appointments into the service, confirming, cancelling and changing appointments where required.
- Maintain service appointment information, waiting lists and related records.
- Provide reception duties and front-of-house support.
- Provide administrative support to Launch staff, including preparing documents, updating records, taking messages, scanning, photocopying and filing.
- Support staff with arranging meetings, preparing paperwork and maintaining service information.
- Support the administration of move-on properties, including maintaining records, tracking relevant paperwork and helping to coordinate information between staff, young people and partner agencies.
- Assist with arranging appointments or meetings relating to move-on accommodation and ensure information is recorded accurately.
- Support the team with documentation linked to property processes, tenancy-related administration and follow-up actions where required.
- Arrange meetings and take meeting minutes where necessary.
- Any offer of employment is subject to safer recruitment practices, two satisfactory references, and a satisfactory DBS check.
- We are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.
Unfortunately, we are unable to offer sponsorship for this role therefore, you must have the right to work in the United Kingdom.
Safer Recruitment
We are committed to safeguarding and promoting the welfare of children and young people.
All staff are expected to share this commitment.
As part of our safer recruitment process, we will complete reference checks, a DBS check and confirm your full employment history as well as other pre employment checks.
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Launch Administrator, Aldershot, Part Time employer: Step by Step Partnership Ltd
Step by Step Fostering is an exceptional employer that prioritises the well-being of both its staff and the vulnerable young people they support. With a commitment to professional development, including opportunities for funded qualifications, and a supportive work culture that values compassion and teamwork, employees can thrive in a meaningful role while enjoying benefits such as life assurance, a health cash plan, and flexible working hours. Based in a home-based setting with extensive travel across beautiful regions like Hampshire and Wiltshire, this role offers a unique chance to make a lasting impact in the community.
Contact Details:
Step by Step Partnership Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Launch Administrator, Aldershot, Part Time
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at Step by Step Partnership Ltd. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like Step by Step Partnership Ltd directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on Step by Step Partnership Ltd’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Launch Administrator, Aldershot, Part Time
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Launch Administrator, Aldershot, Part Time at Step by Step Partnership Ltd, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Launch Administrator, Aldershot, Part Time, customise your documents to fit the vibe of Step by Step Partnership Ltd. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at Step by Step Partnership Ltd
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of Step by Step Partnership Ltd. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with Step by Step Partnership Ltd's needs. They’ll want to know that you can commit without compromising your passion for the work!
