Support Worker in Basingstoke

Supported Lodgings and Fostering Christmas Afternoon Tea, Basingstoke

3 December 2026

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JOBS

• £19,520 per annum (which is made up of a salary of £16,200 per annum for 22.5 hours per week, plus a sleepover allowance of £2,600 per annum, 1 sleep over per week, and a shift allowance of £720 per annum)
• 22.5 hours per week permanent contract
• Role location – Basingstoke
• Training provided, plus the opportunity to gain a funded qualification.
• A company pension scheme with Royal London.
• Life Assurance 2 x basic salary.
• 24/7 access to online GP appointments.
• A health cash plan.
• Casual inclusive dress code.
• Access to an employee assistance helpline, including a separate counselling line.
• Access to a shopping benefit platform.

Step by Step passionately believes in supporting young people who are going through hard times. Our unique step by step approach, providing accommodation, personal development opportunities and specialist support services, identifies and fulfils aspirations.

Each year we work with over 1,300 young people aged 11–25 and our employees play a pivotal role in empowering young people and preventing homelessness.

The Support Worker will ensure the safety and well-being of young people in the foyer, adhering to safeguarding and health and safety protocols. You will create and monitor individual action plans, providing tailored advice to foster independence. Building professional relationships is essential as you key work with assigned young people to achieve positive outcomes. Responsibilities include managing housing benefit applications, facilitating workshops, and communicating effectively within the team.

You will help to inspire young people by nurturing their talents and encouraging personal growth, making a meaningful impact on their journey towards independence.

• Step by Step is interested in employing people with the right skills and attitude, so previous experience is not necessarily needed.
• You should be available to work shifts (shift allowance paid) and sleepovers (sleepover allowance paid).
• As per our commitment to safeguarding children and young people and following safer recruitment guidelines. Applicants who are successful at the first interview stage will be asked to attend a face to face second interview before any offer is made.
• Successful applicants are required to undergo an enhanced DBS check and must provide two references plus other employment checks.

There will be two interviews, the first interview being online, if you are successful at the first stage interview you will be invited in for a face to face interview.

Any offer of employment is subject to safer recruitment practices, two satisfactory references, and a satisfactory DBS check.

Unfortunately, we are unable to offer sponsorship for this role therefore, you must have the right to work in the United Kingdom.

We are committed to safeguarding and promoting the welfare of children and young people. All staff are expected to share this commitment. As part of our safer recruitment process, we will complete reference checks, a DBS check and confirm your full employment history as well as other pre employment checks

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