At a Glance
- Tasks: Support student registration and provide excellent service to students at the university.
- Company: A vibrant university in South East London with a focus on student support.
- Benefits: Competitive hourly rate of £14 and a dynamic work environment.
- Other info: Flexible hours and opportunities for personal growth in a busy, engaging setting.
- Why this job: Join a team that makes a real difference in students' lives every day.
- Qualifications: GCSE Maths/English or equivalent, with admin and customer care experience.
The predicted salary is between 28000 - 35000 £ per year.
My Client is a University in South East London. The candidate will be responsible for the successful registration of students and report to the Head of Student Centre; Senior Student Centres Manager; Student Centre Campus Manager within the department.
Purpose of the Role:
- Support SAS in the delivery of Registration
- Update student details (such as name and address)
- Issue students with their Greenwich Gateway Card
- General signposting and direction giving
- Support the Student Centre in the delivery of high-class services to students
- Undertake a wide range of administrative and clerical activities to support the efficient operation of the work of the Student Centres; including assisting with the Student Registration process, checking documentation including ID, as well as inputting and collecting accurate information and user statistics.
- Provide information and support to students, face to face
- Undertake other appropriate duties as requested by the Line Manager
Work as part of a team within the Student Centre, particularly at registration.
Managing Self:
- Manage own workload, prioritise work unsupervised
- Ability to work on own initiative
- Ability to work accurately under pressure
Additional Requirements:
- A willingness to travel between campuses
- Any other duties as appropriate to the post and grade
Skills:
- Good written, verbal, oral and technology-based communication skills
- Ability to work with minimal instruction
- Excellent people skills
- Ability to work within a team approach
- Well organised, self-motivated, self-evaluative and able to pay attention to detail
- Ability to cope with peak demand in a very busy environment
- Flexibility and adaptability
- Availability at short notice
- Good standard of education or equivalent work experience
- Computer literacy
Experience:
- Experience of an HE environment
- Admin experience
- Experience in customer care/customer focused environment
Qualifications:
- GCSE Maths/English (or equivalent)
If you are interested in the position, please send us your CV with a brief covering statement to demonstrate how your skills and experience match the above requirements.
Contact Details:
Step Ahead Recruitment Ltd. Recruitment Team
We think you need these skills to ace Registration Support Officer - Greenwich in London
Written Communication Skills
Verbal Communication Skills
Oral Communication Skills
Technology-Based Communication Skills
Administrative Skills
Attention to Detail
Customer Care Skills
