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- Tasks: Manage daily IT operations, support users, and troubleshoot issues.
- Company: Join a dynamic company where your ideas can shape IT processes.
- Benefits: Enjoy 28 days holiday, private medical insurance, and discounted gym membership.
- Why this job: Make a real impact in a newly created role with clear career progression.
- Qualifications: 2-4 years in IT support with strong Windows OS and Microsoft 365 knowledge.
- Other info: Modern office with fun perks like a pool table and PS4.
The predicted salary is between 28000 - 42000 £ per year.
Are you an experienced IT professional ready to take the next step in your career? Our client is looking for a hands-on, proactive IT Manager to take ownership of our day-to-day IT operations and ensure their systems run smoothly. This is a newly created role so you can make a real impact on this business.
This is an ideal opportunity for someone with a background in IT support, infrastructure, or system administration who’s ready for a broader role with more responsibility and autonomy.
Top reasons to join this company:
- 28 days holiday (including BH’s), with additional days for length of service
- Christmas to New Year off (doesn’t come out of your holiday allowance)
- Private medical insurance
- Discounted gym membership
- Enhanced maternity and paternity pay
- Annual awards event and regular social activities
- Modern office with breakout area (pool table, PS4, regular competitions)
- Clear career progression path and regular personal development
What You’ll Be Doing:
- Providing day-to-day support for Outlook setup, configuration, and user issues
- Setting up and managing new starters (devices, accounts, access permissions)
- Configuring PCs, laptops, monitors, and other hardware for team members
- Troubleshooting and resolving server and network issues
- Managing cabling and power supply setup across the office
- Ordering and maintaining inventory of IT equipment
- Monitoring and applying Windows updates across all devices
- Providing support to internal and remote users with general IT issues
- Maintaining and supporting core IT infrastructure and liaising with external support providers as needed
What We’re Looking For:
- 2–4 years’ experience in IT support, helpdesk, or systems administration
- Strong knowledge of Windows OS, Microsoft 365, and basic server admin
- Confident with hardware setup, troubleshooting, and resolving end-user issues
- Excellent problem-solving, prioritisation, and communication skills
- Ability to work independently and take initiative
IT Manager employer: Step Ahead Recruitment Ltd
Contact Detail:
Step Ahead Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network with professionals in the IT field, especially those who are already working as IT Managers. Attend local tech meetups or online forums to connect with others and gain insights into what the role entails.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in IT management. This could include cloud computing, cybersecurity, or new software tools that can enhance productivity. Showing that you’re up-to-date can set you apart.
✨Tip Number 3
Prepare to discuss your hands-on experience with IT support and infrastructure during interviews. Be ready to share specific examples of how you've successfully resolved issues or improved processes in previous roles.
✨Tip Number 4
Demonstrate your leadership skills by discussing any instances where you’ve taken initiative or led a project. Highlighting your ability to manage teams and drive IT operations will show that you’re ready for this managerial role.
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, infrastructure, and system administration. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT management and your proactive approach. Mention specific examples of how you've successfully managed IT operations or resolved complex issues in previous roles.
Highlight Relevant Skills: Emphasise your strong knowledge of Windows OS, Microsoft 365, and hardware troubleshooting. Provide examples of how you've used these skills to improve IT processes or support users effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Step Ahead Recruitment Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows OS, Microsoft 365, and any server administration you've done. Highlight specific examples where you've successfully resolved IT issues or improved processes.
✨Demonstrate Problem-Solving Abilities
Expect to face scenario-based questions that assess your problem-solving skills. Think of past challenges you've encountered in IT support and how you overcame them, as this will show your proactive approach.
✨Emphasise Communication Skills
As an IT Manager, you'll need to communicate effectively with both technical and non-technical staff. Prepare to explain complex IT concepts in simple terms and provide examples of how you've successfully collaborated with others.
✨Express Your Vision for the Role
Since this is a newly created position, share your ideas on how you would approach managing IT operations. Discuss how you can contribute to shaping the IT strategy and improving the overall efficiency of the department.
