General Manager – E-Commerce/ Trade

General Manager – E-Commerce/ Trade

Full-Time 100000 - 100000 £ / year (est.) No working from home possible
Step Ahead Recruitment Ltd.

At a Glance

  • Tasks: Lead a successful B2B e-commerce business and drive revenue growth.
  • Company: Join an entrepreneurial company with a non-bureaucratic culture.
  • Benefits: Up to £100k salary, uncapped profit share, and a company car allowance.
  • Other info: Exciting expansion plans and excellent career development opportunities.
  • Why this job: Take ownership and make impactful decisions in a dynamic environment.
  • Qualifications: Senior experience in B2B e-commerce and strong commercial mindset.

The predicted salary is between 100000 - 100000 £ per year.

We’re recruiting for a General Manager to take full ownership of a highly successful B2B e-commerce business. This is a hands‑on leadership role where you will be responsible for driving revenue, improving the online customer journey, and running the business day‑to‑day. A role for someone who wants to run and grow a business, not just manage one.

The company: You will be joining a group that combines scale and backing with a genuinely entrepreneurial, non‑bureaucratic culture. Local managers are trusted to run their businesses with real autonomy and are rewarded accordingly via the generous profit share scheme.

Top reasons to join this company:

  • Up to £100k basic salary (neg DOE)
  • Uncapped profit share (c.£40–50k expected year one)
  • Company car or £750 per month allowance
  • Excellent Pension scheme – (matched contributions up to 6%)
  • 25 days holiday rising with long service
  • The chance to join a company with exciting expansion plans

The role: You will take ownership of the full operation, including:

  • Online trading performance (sales, margin, conversion)
  • Product, pricing and supplier management
  • Customer journey and website performance
  • Digital marketing (via an agency)
  • Fulfilment, logistics and service levels
  • Team leadership and development

You will be running this as a true profit centre, with autonomy to make decisions and drive growth.

What we’re looking for:

  • Experience in a senior role within a B2B e-commerce environment
  • Strong entrepreneurial commercial mindset with P&L ownership
  • Understanding of digital trading and customer acquisition
  • Comfortable working across marketing, operations and supply chain
  • Hands‑on, proactive and happy operating in a smaller team
  • Experience selling into trade or construction markets would be ideal, however not essential.

General Manager – E-Commerce/ Trade employer: Step Ahead Recruitment Ltd.

Join a dynamic and entrepreneurial company that values autonomy and rewards performance, making it an excellent employer for those looking to lead and grow a successful B2B e-commerce business. With a competitive salary package, uncapped profit share, and a supportive work culture that encourages personal and professional development, this role in Middlesborough offers a unique opportunity to make a significant impact while enjoying a generous benefits scheme and exciting expansion plans.

Step Ahead Recruitment Ltd.

Contact Details:

Step Ahead Recruitment Ltd. Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land General Manager – E-Commerce/ Trade

Tip Number 1

Network like a pro! Reach out to your connections in the e-commerce space and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.

Tip Number 2

Prepare for interviews by researching the company thoroughly. Understand their business model, recent achievements, and challenges they face in the B2B e-commerce landscape. This will help you tailor your answers and show them you’re genuinely interested in driving their success.

Tip Number 3

Showcase your entrepreneurial spirit! During interviews, share specific examples of how you've driven growth or improved processes in previous roles. This will demonstrate that you’re not just a manager but a leader ready to take ownership and make impactful decisions.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our dynamic team.

We think you need these skills to ace General Manager – E-Commerce/ Trade

B2B E-Commerce Experience
Revenue Management
Online Customer Journey Improvement
Digital Marketing
P&L Ownership
Team Leadership
Product Management

Some tips for your application 🫡

Show Your Passion:When writing your application, let your enthusiasm for e-commerce and leadership shine through. We want to see that you’re not just looking for a job, but that you’re genuinely excited about taking ownership of a B2B e-commerce business.

Tailor Your CV:Make sure your CV is tailored to highlight your experience in B2B e-commerce and any relevant achievements. We love seeing specific examples of how you've driven revenue or improved customer journeys in previous roles.

Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so avoid jargon and focus on what makes you the perfect fit for this hands-on leadership role.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Step Ahead Recruitment Ltd.

Know Your Numbers

As a General Manager in e-commerce, you'll need to demonstrate your understanding of key performance indicators. Brush up on metrics like sales, margin, and conversion rates. Be ready to discuss how you've driven these numbers in previous roles.

Showcase Your Leadership Style

This role requires hands-on leadership, so think about examples that highlight your ability to lead and develop a team. Prepare stories that showcase your proactive approach and how you've successfully managed operations in a fast-paced environment.

Understand the Customer Journey

The online customer journey is crucial for this position. Familiarise yourself with best practices in e-commerce and be prepared to discuss how you would improve the customer experience. Think about specific strategies you've implemented in the past.

Be Ready to Discuss Digital Marketing

Since digital marketing plays a significant role in driving growth, brush up on your knowledge of current trends and strategies. Be prepared to talk about how you've worked with agencies or led marketing initiatives that resulted in successful customer acquisition.