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For Companies At a Glance
- Tasks: Join a free online course to gain essential skills and qualifications for your career.
- Company: This programme supports unemployed Londoners in their journey back to work.
- Benefits: Enjoy fully funded training worth £2,200 and personalised career coaching.
- Why this job: Build confidence and clarity while gaining recognised qualifications and practical skills.
- Qualifications: Open to London residents aged 19+, currently unemployed, with the right to work in the UK.
- Other info: Limited spaces available; early application is advised for this transformative opportunity.
Looking to Get Back on Track?
Free Online Course | Starts Wednesday 6 August 2025
Fully Funded – Training Value: £2,200
If you’re ready to take control of your future, this free online course offers the guidance, structure, and practical skills you need to move forward.
You’ll work towards two nationally recognised qualifications, receive personalised support, and build both confidence and clarity as you take your next career steps.
What’s Included
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Fully funded training worth £2,200
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Two NCFE-accredited qualifications
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One-to-one career coaching tailored to your goals
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Practical employability skills and job search strategies
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A structured, supportive path toward personal and professional growth
Whether you’ve been out of work for a while or are considering a new direction, this course is designed to help you re-enter the job market with confidence.
The Qualifications You’ll Gain
NCFE Level 1 Certificate in Personal and Social Development
Build essential life and work-readiness skills:
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Set achievable goals and identify your strengths
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Communicate effectively and contribute in a team
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Manage your personal finances
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Explore self-awareness, inclusion, and relationships
NCFE Level 2 Certificate in Customer Service for Hospitality
Develop transferable skills suited to a wide range of sectors:
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Provide excellent customer service
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Understand workplace behaviours and expectations
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Improve your teamwork, problem-solving, and communication
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Learn about key legal, health, and safety standards
Eligibility Criteria
This programme is available to London residents who:
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Are aged 19 or older
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Are currently unemployed
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Have the legal right to live and work in the UK
Please note: Student visa holders are not eligible for this programme.
Course Details
Start Date: Wednesday 6 August 2025
Delivery Mode: 100% Online – attend from anywhere in London
Availability: Limited spaces – early application is advised
Ready to Begin?
This course is here to help you move forward, whether you’re building on existing experience, returning to work, or exploring new career paths.
While job opportunities may be shared during the course, employment is not guaranteed. The focus is on building long-term confidence, skills, and readiness for the future.
Apply today – your next chapter starts here.
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Free Customer Service & Personal and Social Development Programme for Unemployed Londoners - St[...] employer: Step Ahead Recruitment Ltd.
Contact Detail:
Step Ahead Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free Customer Service & Personal and Social Development Programme for Unemployed Londoners - St[...]
✨Tip Number 1
Make sure to research the qualifications you'll gain from the course. Understanding how the NCFE Level 1 and Level 2 certificates can enhance your employability will help you articulate your value to potential employers.
✨Tip Number 2
Network with fellow participants during the course. Building connections with others who are also looking to re-enter the job market can lead to job opportunities and valuable insights into different industries.
✨Tip Number 3
Take full advantage of the one-to-one career coaching offered in the programme. Prepare specific questions or topics you want to discuss, as this tailored support can significantly boost your confidence and job search strategies.
✨Tip Number 4
Stay proactive during the course by applying for jobs that interest you. Even if employment isn't guaranteed, gaining experience in job applications will prepare you for when you're ready to enter the job market.
We think you need these skills to ace Free Customer Service & Personal and Social Development Programme for Unemployed Londoners - St[...]
Some tips for your application 🫡
Understand the Course Details: Read through the course description carefully. Make sure you understand what the programme offers, including the qualifications and skills you will gain, as well as the eligibility criteria.
Tailor Your Application: When writing your application, highlight your current situation and how this course aligns with your career goals. Emphasise your motivation to improve your employability and any relevant experiences that demonstrate your commitment.
Prepare Supporting Documents: Gather any necessary documents that may support your application. This could include proof of residency in London, identification, or any previous qualifications that showcase your readiness for the course.
Submit Your Application Early: Given that spaces are limited, make sure to submit your application as soon as possible. Double-check all information for accuracy before hitting the submit button to ensure a smooth application process.
How to prepare for a job interview at Step Ahead Recruitment Ltd.
✨Understand the Course Content
Familiarise yourself with the details of the course, including the qualifications and skills you'll gain. This will help you articulate how the programme aligns with your career goals during the interview.
✨Show Enthusiasm for Personal Development
Express your eagerness to learn and grow. Highlight any past experiences where you've taken initiative in your personal or professional development, as this demonstrates your commitment to the course.
✨Prepare Questions
Think of insightful questions to ask about the course structure, support available, and potential career paths. This shows your genuine interest and helps you assess if the programme is right for you.
✨Highlight Transferable Skills
Discuss any relevant skills or experiences that relate to customer service or personal development. Even if you haven't worked in these areas before, showcasing your ability to learn and adapt can set you apart.
