Free Customer Service and PSD Training for Unemployed Londoners - Starts 5th August

Ready to Rebuild Your Confidence and Career?

Free Online Training Programme
Starts Tuesday, 5th August 2025
Training Value: £2,200 – Fully Funded

If you’re feeling stuck or ready for a fresh start, this no-cost online training course is designed to help you regain momentum and take meaningful steps toward employment.

Through accredited qualifications and personalised coaching, you’ll strengthen your skills, boost your confidence, and set a clear direction for your future.

What You’ll Receive

• Training worth £2,200 – completely free for eligible participants

• Two nationally recognised NCFE qualifications

• One-to-one career coaching tailored to your goals

• Practical job search tools and strategies

• A renewed sense of purpose and motivation

Whether you’re returning to work, exploring a new career path, or simply building on your current skills, this course gives you the support and structure to move forward with confidence.

The Qualifications You\’ll Earn

NCFE Level 1 Certificate in Personal and Social Development
Develop vital life and employability skills:

• Set personal goals and recognise your strengths

• Communicate effectively and work well in teams

• Manage personal finances confidently

• Explore self-awareness, inclusion, and healthy relationships

NCFE Level 2 Certificate in Customer Service for Hospitality
A great choice to gain transferable skills:

• Deliver outstanding customer service

• Understand workplace expectations and behaviours

• Improve teamwork, communication, and problem-solving

• Learn about health, safety, and legal responsibilities

Eligibility Criteria

This programme is open to London residents who:

• Are aged 19 or over

• Are currently unemployed

• Have the legal right to live and work in the UK

Please note: Unfortunately, this course is not open to student visa holders.

Course Information

• Start Date: Tuesday, 5th August 2025

• Format: 100% Online – take part from anywhere in London

• Places are limited – early applications are encouraged

Take the First Step

This course is designed to prepare you for your next chapter – whether that’s finding a job, switching careers, or building confidence after time away from work. While job leads may be shared, securing employment is not guaranteed. The emphasis is on preparing you for long-term success.

Apply today – your future starts here.

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