Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join a free online training programme to boost your skills and confidence for employment.
- Company: This initiative supports unemployed Londoners with accredited training and coaching.
- Benefits: Receive £2,200 worth of training at no cost, plus personalised career coaching.
- Why this job: Perfect for anyone looking to regain momentum and explore new career paths.
- Qualifications: No prior experience needed; just be 19+, unemployed, and a London resident.
- Other info: Starts on 4th August 2025; limited places available, so apply early!
Ready to Rebuild Your Confidence and Career?
Free Online Training Programme
Starts Monday 4 August 2025
Training Value: £2,200 – Fully Funded
If you’re feeling stuck or ready for a fresh start, this no-cost online training course is designed to help you regain momentum and take meaningful steps toward employment.
Through accredited qualifications and personalised coaching, you’ll strengthen your skills, boost your confidence, and set a clear direction for your future.
What You’ll Receive
-
Training worth £2,200 – completely free for eligible participants
-
Two nationally recognised NCFE qualifications
-
One-to-one career coaching tailored to your goals
-
Practical job search tools and strategies
-
A renewed sense of purpose and motivation
Whether you’re returning to work, exploring a new career path, or simply building on your current skills, this course gives you the support and structure to move forward with confidence.
The Qualifications You\’ll Earn
NCFE Level 1 Certificate in Personal and Social Development
Develop vital life and employability skills:
-
Set personal goals and recognise your strengths
-
Communicate effectively and work well in teams
-
Manage personal finances confidently
-
Explore self-awareness, inclusion, and healthy relationships
NCFE Level 2 Certificate in Customer Service for Hospitality
A great choice to gain transferable skills:
-
Deliver outstanding customer service
-
Understand workplace expectations and behaviours
-
Improve teamwork, communication, and problem-solving
-
Learn about health, safety, and legal responsibilities
Eligibility Criteria
This programme is open to London residents who:
-
Are aged 19 or over
-
Are currently unemployed
-
Have the legal right to live and work in the UK
Please note: Unfortunately, this course is not open to student visa holders.
Course Information
-
Start Date: Monday 4 August 2025
-
Format: 100% Online – take part from anywhere in London
-
Places are limited – early applications are encouraged
Take the First Step
This course is designed to prepare you for your next chapter – whether that’s finding a job, switching careers, or building confidence after time away from work. While job leads may be shared, securing employment is not guaranteed. The emphasis is on preparing you for long-term success.
Apply today – your future starts here.
#J-18808-Ljbffr
Free Customer Service and PSD Training for Unemployed Londoners - Starts 4th August employer: Step Ahead Recruitment Ltd.
Contact Detail:
Step Ahead Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Free Customer Service and PSD Training for Unemployed Londoners - Starts 4th August
✨Tip Number 1
Make sure to research the specific skills and qualifications that are highlighted in the training programme. Understanding these will help you tailor your approach when discussing your goals with the career coaches.
✨Tip Number 2
Engage with others who have taken similar courses or are currently enrolled. Networking can provide insights into the programme and may lead to job opportunities through shared experiences.
✨Tip Number 3
Take full advantage of the one-to-one coaching sessions offered. Prepare questions and topics you want to discuss, as this personalised guidance can significantly enhance your job search strategy.
✨Tip Number 4
Stay proactive during the course by applying for jobs that interest you. Use the practical job search tools provided to refine your CV and cover letter, ensuring you're ready to seize opportunities as they arise.
We think you need these skills to ace Free Customer Service and PSD Training for Unemployed Londoners - Starts 4th August
Some tips for your application 🫡
Understand the Programme: Before applying, make sure you fully understand the training programme's objectives and benefits. Familiarise yourself with the qualifications offered and how they can help you in your career.
Tailor Your Application: When writing your application, highlight your current situation and why this training is important for you. Emphasise your motivation to regain confidence and skills, and how the course aligns with your career goals.
Check Eligibility Criteria: Ensure you meet all eligibility criteria before applying. This includes being a London resident, aged 19 or over, currently unemployed, and having the legal right to live and work in the UK.
Submit Early: Since places are limited, don’t wait until the last minute to submit your application. Apply as soon as possible to increase your chances of securing a spot in the programme.
How to prepare for a job interview at Step Ahead Recruitment Ltd.
✨Understand the Course Content
Familiarise yourself with the details of the training programme, including the qualifications offered and the skills you'll develop. This knowledge will help you articulate how the course aligns with your career goals during the interview.
✨Show Your Motivation
Be prepared to discuss why you're interested in this training programme and how it fits into your career aspirations. Demonstrating genuine enthusiasm can set you apart from other candidates.
✨Highlight Relevant Experience
Even if you haven't worked recently, think about any past experiences that relate to customer service or personal development. Sharing these stories can illustrate your potential and readiness for the course.
✨Ask Thoughtful Questions
Prepare a few questions to ask the interviewer about the course structure, coaching support, or job search strategies. This shows your engagement and helps you gather important information to make an informed decision.
