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For Companies At a Glance
- Tasks: Moor, load, and unload vessels while ensuring passenger safety and satisfaction.
- Company: Join Stena Line, a leader in sustainable shipping with a strong focus on equality and inclusion.
- Benefits: Enjoy work-life balance, discounts on travel, gym memberships, and ongoing training opportunities.
- Why this job: Be part of a supportive team making a real impact in the shipping industry.
- Qualifications: Experience in port operations and a full clean driving license for large vehicles required.
- Other info: This is a permanent role based in Belfast; apply quickly as selection is ongoing.
The predicted salary is between 24000 - 36000 £ per year.
Step by step, we are transforming the shipping industry towards achieving our vision - Connecting Europe for a sustainable future. At Stena Line, we are like family and friends to each other. We work hard together to solve problems and make a difference because we know that challenges make us grow. The journey starts with us! Stena Line's Port Operations Team plays a crucial role in this journey.
Key Responsibilities
- Mooring, loading, and unloading vessels upon arrival.
- Transporting passengers and luggage to vessels, and delivering unaccompanied freight by driving TUG Masters as required.
- Traffic marshalling of freight and passenger vehicles for safe embarkment and disembarkment.
- Maintaining cleanliness of port areas and performing routine jobs as needed.
What You Will Experience
As part of a successful Port Operations team, you will be responsible for the safe and efficient mooring of vessels, ensuring they adhere to arrival and departure schedules. You will assist in transporting passengers and vehicles, providing excellent customer service to enhance their experience.
Who You Are
At Stena Line, personality matters as much as skills. You should be flexible, adaptable, reliable, and a proactive team player who works well under pressure. Willingness to learn new vehicle operations and skills is essential.
Qualifications
- Proven experience in port operational duties.
- Excellent communication and customer service skills.
- Full clean driving license with experience driving large vehicles such as TUGS, HGV, or PCV.
Benefits
- Work-life balance.
- Concessionary travel across Irish Sea/North Sea routes.
- 75% discount on UK Rail travel.
- Company pension and life assurance schemes.
- Discounts on gym memberships and fitness subscriptions.
- Wellbeing cash plan for health expenses.
- Enhanced maternity and paternity pay.
- Cycle to work scheme.
- Employee Assistance Programme.
- Ongoing training, coaching, development, and progression opportunities.
Application Process
This permanent position is based in Belfast within our Ports and Terminals department. To apply, register your profile and submit your CV in English. We conduct ongoing selection, so apply promptly. Due to GDPR, we do not accept applications via email or postal mail. For questions, contact Phil Howarth, Talent Acquisition Coordinator, at phil.howarth@stenaline.com. We kindly decline offers from recruitment agencies for this role.
About Stena Line
As a leader in sustainable shipping, Stena Line operates Europe's most comprehensive route network, focusing on passenger and freight transportation. We have over 5,100 employees across Scandinavia, the UK, and the Baltics, contributing to our company's success. We are committed to a sustainable, harassment-free workplace that promotes equality, diversity, and inclusion. We welcome all applicants.
Location: United Kingdom/Ireland, Belfast
Application Deadline: June 10, 2025
Port Service Operative (Belfast) employer: Stena Line
Contact Detail:
Stena Line Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Port Service Operative (Belfast)
✨Tip Number 1
Familiarise yourself with the specific operations of Stena Line and their commitment to sustainability. Understanding their vision can help you align your answers during any interviews, showcasing your enthusiasm for their mission.
✨Tip Number 2
Highlight any previous experience you have in port operations or similar roles. Be ready to discuss specific situations where you demonstrated excellent customer service or problem-solving skills, as these are crucial for the Port Service Operative role.
✨Tip Number 3
Prepare to demonstrate your driving skills and knowledge of large vehicles, especially TUGS, HGVs, or PCVs. If possible, practice discussing your driving experience and any relevant certifications you hold, as this will be a key aspect of the job.
✨Tip Number 4
Showcase your adaptability and teamwork skills during the interview process. Stena Line values flexibility and collaboration, so be prepared to share examples of how you've successfully worked under pressure in a team environment.
We think you need these skills to ace Port Service Operative (Belfast)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Port Service Operative. Familiarise yourself with tasks like mooring, loading, and unloading vessels, as well as customer service expectations.
Tailor Your CV: Highlight relevant experience in port operations or similar roles in your CV. Emphasise your communication skills, customer service experience, and any driving qualifications, especially for large vehicles.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and explains why you are a good fit for Stena Line. Mention your flexibility, adaptability, and willingness to learn new skills, as these traits are valued by the company.
Submit Your Application Online: Ensure you register your profile and submit your application through the StudySmarter website. Double-check that all information is accurate and complete before hitting 'submit' to avoid any issues.
How to prepare for a job interview at Stena Line
✨Show Your Team Spirit
Stena Line values teamwork, so be sure to highlight your ability to work well with others. Share examples of how you've collaborated in previous roles, especially in high-pressure situations.
✨Demonstrate Customer Service Skills
As a Port Service Operative, excellent customer service is key. Prepare to discuss how you've handled customer interactions in the past and how you can enhance the passenger experience at Stena Line.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience in port operations or driving large vehicles. Be ready to discuss specific tasks you've performed that relate directly to the responsibilities outlined in the job description.
✨Be Ready to Learn
Stena Line appreciates a willingness to learn new skills. Prepare to talk about times when you've adapted to new challenges or learned new processes quickly, showing your proactive attitude.
