At a Glance
- Tasks: Operate Tug Masters and ensure smooth port operations for freight and passenger transport.
- Company: Join Stena Line, a leader in sustainable shipping with a supportive team culture.
- Benefits: Enjoy discounts on travel, gym memberships, and a comprehensive wellbeing cash plan.
- Other info: Flexible working outdoors with opportunities for continuous training and career progression.
- Why this job: Be part of a vital team that connects people and places while growing your skills.
- Qualifications: Must be 21+, hold a UK driving licence, and have a can-do attitude.
The predicted salary is between 30000 - 42000 £ per year.
At Stena Line, we’re not just transforming the shipping industry—we’re leading the way toward a sustainable future by connecting Europe. Become part of our close-knit, supportive team where challenges are met with collaboration, and every day is an opportunity to grow.
As a vital member of our Port Operations Team, your primary focus will be operating Tug Masters to safely and efficiently move unaccompanied freight. This crucial role ensures the smooth flow of port operations, supporting vessel arrivals and departures with precision. Beyond Tug Driving, you’ll also assist with safely mooring vessels, coordinating the loading and unloading of freight and vehicles, and facilitating passenger transportation as needed.
Key Responsibilities
- Operate Tug Masters, ensuring the safe and efficient movement of unaccompanied freight.
- Uphold the Stena Line brand by demonstrating our core values of being welcoming, caring, and reliable.
- Provide top-level customer service in line with our standards at Ports and Terminals.
- Assist with the loading and unloading of freight and vehicles during vessel arrivals and departures.
- Safely marshal freight and passenger vehicles for smooth embarkation and disembarkation.
- Contribute to fostering a positive safety culture and psychological safety within the team.
- Support mooring operations, marshalling, and the operation of linkspans and ramps.
- Maintain and care for equipment, facilities, and tools, ensuring any faults are reported.
- Carry out additional tasks as required to meet local operational needs.
As a key member of the Port Operations team, you’ll be responsible for ensuring the safe and timely mooring of vessels during arrivals and departures. Your primary role will be to assist with the smooth and efficient transportation of passengers and vehicles to and from the vessels, while delivering exceptional customer service to ensure a pleasant experience for all our guests.
At Stena Line, your personality is just as important as your skills. You’ll need to be flexible, adaptable, and dependable. Are you a proactive team player who thrives under pressure? Do you have the willingness to learn and adapt to new vehicles or skills when needed?
Requirements
- Must be at least 21 years old.
- Hold a full UK driving licence.
- Experience driving large vehicles is preferred but not essential.
- Need to be flexible due to the nature of the role.
- Possess a fantastic can-do attitude.
- Willingness to work outdoors in all weather conditions.
About Stena Line: As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion - and welcome all applicants.
Benefits
- Concessionary travel on any route on the Irish Sea/North Sea.
- 75% Discounts on UK Rail travel.
- Company pension & life assurance scheme.
- Discounts on gym memberships, digital fitness subscriptions and equipment.
- Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening and much more.
- Enhanced Maternity and Paternity pay.
- Cycle to work scheme.
- Employee Assistance Programme.
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities.
Port Service Operative employer: Stena Line
At Stena Line, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that prioritises employee growth and development. Located in Holyhead, our Port Operations Team provides unique benefits such as concessionary travel, discounts on rail travel, and a comprehensive wellbeing cash plan, ensuring that our team members feel valued and empowered in their roles. Join us to be part of a dynamic environment where your contributions directly impact the smooth operation of our services and the satisfaction of our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Port Service Operative
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like Stena Line.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by Stena Line. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Port Service Operative
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at Stena Line, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at Stena Line and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into Stena Line. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at Stena Line
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at Stena Line.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to Stena Line.
