Stena Line in Heysham is seeking a Customer Service & Check-in Relief Team Leader to provide day-to-day operational leadership across our customer service and check-in teams, ensuring customers receive a seamless experience from arrival to boarding. This is a hands-on role, 42 hours per week on a continental shift, reporting to the Duty Manager.
You will coach the team, monitor queues, coordinate with port operations and maintain a strong safety culture while delivering a customer-focused
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Port Customer Service Lead: Check-in & Relief employer: Stena Line
Stena Line is an excellent employer for those seeking a dynamic and rewarding career in the maritime industry. With a strong emphasis on employee development, you will benefit from extensive training opportunities and a clear path for career progression while working across various vessels in the picturesque Irish Sea. Our inclusive work culture prioritises safety and teamwork, making it an ideal environment for passionate individuals looking to make a meaningful impact.
