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- Tasks: Operate Tug Masters and ensure smooth port operations while providing top-notch customer service.
- Company: Join Stena Line, a leader in sustainable shipping with a supportive team culture.
- Benefits: Enjoy discounts on travel, gym memberships, and continuous training opportunities.
- Why this job: Be part of a dynamic team making a real impact in the shipping industry.
- Qualifications: Must be 21+, hold a UK driving licence, and have a can-do attitude.
- Other info: Flexible part-time role with excellent career progression in a vibrant environment.
The predicted salary is between 23749 - 29749 £ per year.
Location: Holyhead
Contract: Permanent Part-Time
Salary: £23,749
Introduction
At Stena Line, we’re not just transforming the shipping industry—we’re leading the way toward a sustainable future by connecting Europe. Become part of our close-knit, supportive team where challenges are met with collaboration, and every day is an opportunity to grow. The journey begins with us, and it begins with you.
As a vital member of our Port Operations Team, your primary focus will be operating Tug Masters to safely and efficiently move unaccompanied freight. This crucial role ensures the smooth flow of port operations, supporting vessel arrivals and departures with precision. Beyond Tug Driving, you’ll also assist with safely mooring vessels, coordinating the loading and unloading of freight and vehicles, and facilitating passenger transportation as needed. If you’re ready to contribute to a dynamic team and take on a hands-on role where Tug Driving is at the forefront, we’d love to have you on board!
Some Of Your Key Responsibilities
- Operate Tug Masters as the primary focus of the role, ensuring the safe and efficient movement of unaccompanied freight.
- Uphold the Stena Line brand by demonstrating our core values of being welcoming, caring, and reliable.
- Provide top-level customer service in line with our standards at Ports and Terminals.
- Assist with the loading and unloading of freight and vehicles during vessel arrivals and departures.
- Safely marshal freight and passenger vehicles for smooth embarkation and disembarkation.
- Contribute to fostering a positive safety culture and psychological safety within the team.
- Support mooring operations, marshalling, and the operation of linkspans and ramps.
- Maintain and care for equipment, facilities, and tools, ensuring any faults are reported.
- Carry out additional tasks as required to meet local operational needs.
What You Will Experience
As a key member of the Port Operations team, you’ll be responsible for ensuring the safe and timely mooring of vessels during arrivals and departures. Your primary role will be to assist with the smooth and efficient transportation of passengers and vehicles to and from the vessels, while delivering exceptional customer service to ensure a pleasant experience for all our guests.
Benefits
- Concessionary travel on any route on the Irish Sea/North Sea
- 75% Discounts on UK Rail travel
- Company pension & life assurance scheme
- Discounts on gym memberships, digital fitness subscriptions and equipment
- Wellbeing cash plan where you claim back your expenses for dental, eyesight testing, health screening and much more
- Enhanced Maternity and Paternity pay
- Cycle to work scheme
- Employee Assistance Programme
- Continuous training, coaching and development within a helpful and encouraging environment with progression opportunities
Who you are
At Stena Line, your personality is just as important as your skills. You’ll need to be flexible, adaptable, and dependable. Are you a proactive team player who thrives under pressure? Do you have the willingness to learn and adapt to new vehicles or skills when needed?
Requirements
- Must be at least 21 years old.
- Hold a full UK driving licence.
- Experience driving large vehicles is preferred but not essential.
- Need to be flexible due to the nature of the role.
- Possess a fantastic can-do attitude.
- Willingness to work outdoors in all weather conditions.
Interested? This is a permanent part-time position based in Holyhead working 28 hours per week within our Ports and Terminals department. To apply, please register your profile and send in your CV in English by Friday 20th March 2026. We are having an ongoing selection, so do not wait with your application. Please note that due to GDPR we do not accept applications via e-mail or postal service. If you have any questions regarding recruitment process you are welcome to contact Phil Howarth, Talent Acquisition Co-ordinator, Phillip.howarth@stenaline.com. Please note that we kindly decline any offers from recruitment or staffing agencies regarding this recruitment.
About Stena Line
As a leader in sustainable shipping, Stena Line has Europe’s most comprehensive route network focusing on transportation of both passengers and freight. We have over 5,900 employees in our Stena Line family across Scandinavia, around the UK and the Baltics, all actively support the daily business. Our purpose is to be a trusted link between people, places and societies. We play a vital role in keeping everything connected. We make sure people and goods arrive where they need to be, enabling business to thrive and societies to grow. We connect family and friends, and make it possible to explore new destinations or revisit favourite places. We are committed to maintaining and developing a sustainable working environment, free from harassment, that gives equal opportunities to everyone. We embrace equality, diversity and inclusion – and welcome all applicants.
Port Service Operative PPT - Holyhead employer: Stena Line
Contact Detail:
Stena Line Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Port Service Operative PPT - Holyhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stena Line. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to teamwork, flexibility, and customer service. Think of examples from your past experiences that highlight your skills and how you embody a can-do attitude.
✨Tip Number 3
Dress the part! Even though it’s a hands-on role, showing up looking professional can make a great first impression. It shows you respect the opportunity and are ready to take on the responsibilities.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Port Service Operative PPT - Holyhead
Some tips for your application 🫡
Show Your Personality: At Stena Line, we value personality just as much as skills. Make sure your application reflects who you are—be flexible, adaptable, and dependable. Let your can-do attitude shine through!
Tailor Your CV: When applying, customise your CV to highlight relevant experience, especially if you've driven large vehicles or worked in similar roles. We want to see how your background aligns with our Port Operations Team.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured CV that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it helps us keep everything organised and secure, so we can focus on finding the right fit for our team.
How to prepare for a job interview at Stena Line
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Port Service Operative. Familiarise yourself with operating Tug Masters and the importance of safe and efficient freight movement. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since providing top-level customer service is crucial at Stena Line, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can uphold the company's core values of being welcoming, caring, and reliable.
✨Demonstrate Flexibility and Adaptability
The role requires a proactive team player who can thrive under pressure. Prepare to share instances where you've had to adapt quickly to changing situations or learn new skills. This will highlight your ability to handle the dynamic nature of port operations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how safety is prioritised within the operations. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.