At a Glance
- Tasks: Serve high-quality coffee and create a welcoming atmosphere for customers.
- Company: Join Stena Line, a leader in sustainable shipping with a focus on innovation.
- Benefits: Enjoy a permanent role with flexible shifts and a supportive team environment.
- Other info: Work 28 hours per week with a unique 4 days on, 4 days off schedule.
- Why this job: Be part of a vibrant café culture while making meaningful connections with customers.
- Qualifications: No prior experience needed; just bring your passion for great service and teamwork.
The predicted salary is between 19800 - 24800 € per year.
Location: Belfast
Contract Type: Variable Hours
Hours: 14 hours per week
Shift Pattern: 4 days on 4 days off (0600hrs - 1000hrs)
Salary: £12.93 per hour
Are you passionate about great service and enjoy the buzz of a busy coffee shop? Join our friendly team as a Barista Coffee Shop at Belfast Victoria Terminal 2.
What You'll Be Doing
- Craft high‑quality coffee and tea drinks (including espresso‑based drinks and pour overs)
- Maintain a clean, tidy, and inviting coffee bar and surrounding areas
- Greet customers, take orders, and answer questions with a smile
- Stay calm and efficient in a fast‑paced environment
- Collaborate with teammates to meet café goals
- Keep up to date with coffee trends and techniques through ongoing training
What You'll Bring
- A genuine passion for customer service
- A proactive and collaborative approach to teamwork
- Great attention to detail and pride in your work
- The ability to multitask and stay organised under pressure
Benefits
- Fantastic work‑life balance
- Concessionary travel on Irish Sea/North Sea routes
- Company pension & life assurance scheme
- Discounts on gym memberships, digital fitness subscriptions and wellbeing services
- Wellbeing cash plan (dental, optical, health screening and more)
- Cycle to Work scheme
- Employee Assistance Programme
- Continuous training, coaching and development with progression opportunities
Why this role?
This is a great chance to build on your customer service skills in a vibrant setting, while being part of a company committed to sustainability, innovation, and creating meaningful experiences for our customers.
You'll report to the Onboard Services & Sales Commercial Manager and work alongside a team passionate about people and coffee.
Catering Assistant in Belfast employer: Stena Line
Stena Line is an exceptional employer, offering a vibrant work culture at our Barista Coffee Shop in Belfast Port, where teamwork and customer service are at the heart of what we do. With a commitment to employee growth through ongoing training and a focus on sustainability, we provide a supportive environment that values diversity and inclusion. Join us for a rewarding career where you can make a meaningful impact while enjoying a flexible shift pattern and competitive salary.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant in Belfast
✨Tip Number 1
Familiarise yourself with Stena Line's values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your coffee knowledge! Knowing about different coffee types, brewing methods, and trends can impress your interviewers and demonstrate your passion for the role of Catering Assistant.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is crucial for the role.
✨Tip Number 4
Showcase your teamwork skills. Be ready to share instances where you've collaborated effectively with colleagues to achieve common goals, as this aligns with the collaborative culture at Stena Line.
We think you need these skills to ace Catering Assistant in Belfast
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the key responsibilities and skills required for the Catering Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement:Write a personal statement that reflects your passion for customer service and teamwork. Mention specific experiences where you provided excellent service or worked effectively in a fast-paced environment.
Highlight Relevant Experience:In your CV, emphasise any previous roles in catering, hospitality, or customer service. Use bullet points to clearly outline your responsibilities and achievements in these positions.
Proofread Your Application:Before submitting your application, proofread it for spelling and grammatical errors. A well-presented application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Stena Line
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Stena Line values.
✨Demonstrate Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you collaborate with others. Share specific instances where you worked effectively within a team to achieve common goals, highlighting your ability to build relationships with colleagues.
✨Prepare for Fast-Paced Scenarios
Given the busy environment of a coffee shop, think of examples that showcase your ability to work efficiently under pressure. You might want to describe a time when you successfully managed multiple tasks at once while maintaining high standards.
✨Know Your Coffee Basics
Familiarise yourself with different types of coffee drinks and preparation methods. Being able to discuss your knowledge of coffee trends or techniques can impress the interviewers and show your genuine interest in the role.
