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For Companies At a Glance
- Tasks: Serve high-quality coffee and create a welcoming atmosphere for customers.
- Company: Join Stena Line, a leader in sustainable shipping with a focus on innovation.
- Benefits: Enjoy a permanent role with flexible shifts and a supportive team environment.
- Why this job: Be part of a vibrant café culture while making meaningful connections with customers.
- Qualifications: No prior experience needed; just bring your passion for great service and teamwork.
- Other info: Work 28 hours per week with a unique 4 days on, 4 days off schedule.
The predicted salary is between 19800 - 24800 £ per year.
Location: Belfast (VT2)
Contract Type: Permanent
Hours: 28 hours per week
Shift Pattern: 4 days on / 4 days off (split shifts)
Salary: £24,886.21 (pro-rata)
Are you passionate about great service and enjoy the buzz of a busy coffee shop? If so, we’ve got a fantastic opportunity for you to join our friendly team at the Barista Coffee Shop in Belfast Port. As a Catering Assistant, you’ll be at the heart of our customer experience—serving up quality drinks and warm welcomes to everyone passing through the terminal. You’ll be part of a supportive team that values enthusiasm, reliability, and a positive attitude.
What You’ll Be Doing
- Crafting high-quality coffee and tea drinks (including espresso-based drinks and pour overs)
- Keeping the coffee bar and surrounding areas clean, tidy, and inviting
- Greeting customers, taking orders, and answering questions with a smile
- Staying calm and efficient in a fast-paced environment
- Working closely with your teammates to meet café goals
- Keeping up to date with coffee trends and techniques through ongoing training
What You’ll Bring
- A genuine passion for customer service
- A proactive and collaborative approach to teamwork
- Great attention to detail and pride in your work
- The ability to multitask and stay organised under pressure
Why this role?
This is a great chance to build on your customer service skills in a vibrant setting, while being part of a company that’s committed to sustainability, innovation, and creating meaningful experiences for our customers. You’ll report to the Onboard Services & Sales Commercial Manager and work alongside a team that’s as passionate about people as they are about coffee.
Interested?
To apply, please register your profile and submit your application in English by Monday 5th January 2026. Please note: we’re unable to accept applications via email or post due to GDPR. If you have any questions, feel free to reach out to Phil Howarth, Talent Acquisition Coordinator at phillip.howarth@stenaline.com.
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Catering Assistant employer: Stena Line
Contact Detail:
Stena Line Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Familiarise yourself with Stena Line's values and mission. Understanding their commitment to customer service and sustainability will help you align your responses during any interviews, showcasing that you're a great fit for their team.
✨Tip Number 2
Brush up on your coffee knowledge! Knowing about different coffee types, brewing methods, and trends can impress your interviewers and demonstrate your passion for the role of Catering Assistant.
✨Tip Number 3
Prepare to discuss your experience in fast-paced environments. Think of specific examples where you've successfully managed multiple tasks or provided excellent customer service under pressure, as this is crucial for the role.
✨Tip Number 4
Showcase your teamwork skills. Be ready to share instances where you've collaborated effectively with colleagues to achieve common goals, as this aligns with the collaborative culture at Stena Line.
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Catering Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for customer service and teamwork. Mention specific experiences where you provided excellent service or worked effectively in a fast-paced environment.
Highlight Relevant Experience: In your CV, emphasise any previous roles in catering, hospitality, or customer service. Use bullet points to clearly outline your responsibilities and achievements in these positions.
Proofread Your Application: Before submitting your application, proofread it for spelling and grammatical errors. A well-presented application shows attention to detail, which is crucial for the role.
How to prepare for a job interview at Stena Line
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what Stena Line values.
✨Demonstrate Your Team Spirit
Since teamwork is crucial in this role, be prepared to discuss how you collaborate with others. Share specific instances where you worked effectively within a team to achieve common goals, highlighting your ability to build relationships with colleagues.
✨Prepare for Fast-Paced Scenarios
Given the busy environment of a coffee shop, think of examples that showcase your ability to work efficiently under pressure. You might want to describe a time when you successfully managed multiple tasks at once while maintaining high standards.
✨Know Your Coffee Basics
Familiarise yourself with different types of coffee drinks and preparation methods. Being able to discuss your knowledge of coffee trends or techniques can impress the interviewers and show your genuine interest in the role.
