At a Glance
- Tasks: Serve quality drinks and create a welcoming atmosphere in a busy coffee shop.
- Company: Join a friendly team at Barista Coffee Shop in Belfast Victoria Terminal 2.
- Benefits: Enjoy flexible hours, travel discounts, and wellness perks.
- Other info: Ongoing training and progression opportunities available.
- Why this job: Build customer service skills in a vibrant, supportive environment.
- Qualifications: Passion for service, teamwork, and attention to detail required.
The predicted salary is between 27000 - 28000 € per year.
Location: Belfast
Contract Type: Variable Hours
Hours: 14 hours per week
Shift Pattern: 4 days on 4 days off (0600hrs - 1000hrs)
Salary: £12.93 per hour
Are you passionate about great service and enjoy the buzz of a busy coffee shop? If so, we've got a fantastic opportunity for you to join our friendly team at the Barista Coffee Shop in Belfast Victoria Terminal 2. As a Catering Assistant, you'll be at the heart of our customer experience-serving up quality drinks and warm welcomes to everyone passing through the terminal. You'll be part of a supportive team that values enthusiasm, reliability, and a positive attitude.
What you'll be doing:
- Crafting high-quality coffee and tea drinks (including espresso-based drinks and pour overs)
- Keeping the coffee bar and surrounding areas clean, tidy, and inviting
- Greeting customers, taking orders, and answering questions with a smile
- Staying calm and efficient in a fast-paced environment
- Working closely with your teammates to meet café goals
- Keeping up to date with coffee trends and techniques through ongoing training
What you'll bring:
- A genuine passion for customer service
- A proactive and collaborative approach to teamwork
- Great attention to detail and pride in your work
- The ability to multitask and stay organised under pressure
Benefits:
- Fantastic work-life balance
- Concessionary travel on Irish Sea/North Sea routes
- Company pension & life assurance scheme
- Discounts on gym memberships, digital fitness subscriptions and wellbeing services
- Wellbeing cash plan (dental, optical, health screening and more)
- Cycle to Work scheme
- Employee Assistance Programme
- Continuous training, coaching and development with progression opportunities
Why this role?
This is a great chance to build on your customer service skills in a vibrant setting, while being part of a company that's committed to sustainability, innovation, and creating meaningful experiences for our customers. You'll report to the Onboard Services & Sales Commercial Manager and work alongside a team that's as passionate about people as they are about coffee.
Interested? To apply, please register your profile and submit your application in English by 26th May 2026. Please note: we're unable to accept applications via email or post due to GDPR. If you have any questions, feel free to reach out to Phil Howarth, Talent Acquisition Coordinator.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Catering Assistant employer: Stena Line
Join our vibrant team at the Barista Coffee Shop in Belfast Victoria Terminal 2, where we prioritise a fantastic work-life balance and a supportive work culture. As a Catering Assistant, you'll enjoy continuous training and development opportunities while serving quality drinks in a fast-paced environment that values enthusiasm and teamwork. With benefits like concessionary travel, gym discounts, and a wellbeing cash plan, we are committed to creating meaningful experiences for both our customers and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Barista Coffee Shop and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different scenarios in a busy coffee shop. Being able to demonstrate your passion for great service during the interview can really set you apart from other candidates.
✨Tip Number 3
Show off your teamwork spirit! Since this role involves working closely with others, be ready to share examples of how you've collaborated in the past. Highlighting your ability to stay calm and efficient under pressure will definitely impress the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! Make sure you register your profile and submit your application there. It’s the best way to ensure your application gets seen by the right people, and we’re excited to see what you bring to the table!
We think you need these skills to ace Catering Assistant
Some tips for your application 🫡
Show Your Passion:Make sure to highlight your love for customer service in your application. We want to see that you’re genuinely excited about working in a busy coffee shop and serving up great experiences!
Tailor Your Application:Take a moment to customise your application to fit the Catering Assistant role. Mention specific skills or experiences that relate to crafting drinks, teamwork, and keeping things tidy – it’ll make you stand out!
Keep It Neat and Tidy:Just like we keep our coffee bar clean, your application should be well-organised and free of typos. A polished application shows attention to detail, which is super important in our fast-paced environment.
Apply Through Our Website:Don’t forget to apply through our careers page! It’s the only way we can accept applications, so click that Apply button and get started on your journey with us at StudySmarter.
How to prepare for a job interview at Stena Line
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, especially espresso-based ones, as this will show your genuine passion for the role and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond to help a customer or worked effectively in a team. This will demonstrate your enthusiasm and reliability.
✨Practice Staying Calm Under Pressure
Since the job involves working in a fast-paced environment, practice how you would handle stressful situations. You might want to role-play scenarios with a friend to showcase your ability to multitask and stay organised during busy periods.
✨Ask Questions About Team Dynamics
During the interview, ask about the team culture and how they support each other. This shows that you value collaboration and are keen to be part of a supportive team, which aligns perfectly with what they’re looking for.
