At a Glance
- Tasks: Operate Tugmasters and assist with vessel loading/unloading in a dynamic port environment.
- Company: Join Stena Line, a leader in sustainable shipping with a diverse team.
- Benefits: Enjoy discounts on travel, gym memberships, and ongoing training opportunities.
- Other info: Opportunities for career development and paid overtime available.
- Why this job: Make a real impact while enjoying a structured work-life balance.
- Qualifications: Experience with large vehicles and strong communication skills are essential.
The predicted salary is between 30000 - 37000 £ per year.
Location - Birkenhead
Salary - £33,927
Contract - Permanent Full Time
Are you ready to be part of the team that keeps Birkenhead moving? At Stena Line, our Port Operations Team in Birkenhead plays a vital role in keeping Europe connected through safe, efficient, and reliable freight and passenger services. This is a hands-on operational role where your skills behind the wheel and your teamwork mindset will make a real impact.
Key Responsibilities:
- Safely operate a Tugmaster to transfer trailers on and off vessels.
- Assist with mooring and vessel loading/unloading procedures.
- Marshal freight and passenger vehicles for embarkation and disembarkation.
- Maintain cleanliness and safety across port areas.
- Follow structured operational procedures and safety protocols.
- Adapt to training on new equipment and systems.
- Collaborate with colleagues to ensure smooth port operations.
Working Pattern:
This role follows a structured rota with clearly defined working hours of 40 hours per week and scheduled days off, offering predictability and balance to support your commitments outside of work.
What we’re looking for:
- You’re a safety-first professional with experience operating large vehicles like HGVs, Tugmasters, or agricultural machinery.
- You enjoy hands-on work, are quick to adapt, and bring a strong team spirit to every shift.
- Your communication skills and customer-focused mindset make you a great fit for our port operations team.
Experience:
- Operating large vehicles (HGVs, Tugmasters, or similar).
- Previous work in port operations or logistics is a plus.
- Full, clean driving licence.
- Strong communication and customer service skills.
- Commitment to safety and following structured procedures.
Stena Line Employee Benefits:
- Concessionary travel on Irish Sea/North Sea routes
- 75% discount on UK Rail travel
- Company pension & life assurance
- Discounts on gym memberships, digital fitness, and equipment
- Wellbeing cash plan (dental, eye tests, health screening, etc.)
- Enhanced maternity and paternity pay
- Cycle-to-work scheme
- Employee Assistance Programme
- Ongoing training, coaching, and career development
- Opportunities for paid overtime subject to operational demands
Interested?
This permanent role is based in 12 Quays, Birkenhead within our Ports and Terminals department. To apply, register your profile and submit your CV (in English) as soon as possible. We’re reviewing applications on a rolling basis, so don’t wait.
The recruitment process will include an in-person interview and candidates who meet the criteria will be invited back to complete a port tour and driving assessment. Successful candidates will take part in a tailored 2–3 week training programme, delivered by our dedicated in-house trainers to ensure you’re fully equipped for the role.
Please note: Due to GDPR, we do not accept applications via email or post. For questions about the recruitment process, contact Phil Howarth, Talent Acquisition Coordinator.
About Stena Line:
Stena Line is a leader in sustainable shipping, with Europe’s most comprehensive route network for passenger and freight transport. Our team of over 5,100 employees across Scandinavia, the UK, and the Baltics is shaping the future of shipping — together. We are proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace where everyone is valued and supported.
Port Service Operative in Birkenhead employer: Stena Line
At Stena Line, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that prioritises employee growth and development. Located in Holyhead, our Port Operations Team provides unique benefits such as concessionary travel, discounts on rail travel, and a comprehensive wellbeing cash plan, ensuring that our team members feel valued and empowered in their roles. Join us to be part of a dynamic environment where your contributions directly impact the smooth operation of our services and the satisfaction of our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Port Service Operative in Birkenhead
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Stena Line. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities listed in the job description and prepare examples from your past experiences that demonstrate your skills. Whether it's operating large vehicles or collaborating with a team, having specific stories ready will make you stand out.
✨Tip Number 3
Be yourself during the interview! Stena Line is looking for someone who fits into their team culture, so let your personality shine through. Show your enthusiasm for hands-on work and your commitment to safety – it’ll help you connect with the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on your email for any updates or invitations for interviews. We’re excited to see your application come through!
We think you need these skills to ace Port Service Operative in Birkenhead
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight any experience you have with large vehicles like HGVs or Tugmasters. We want to see how your background fits with the hands-on nature of the role!
Keep It Professional:Even though we’re keeping it informal here, your written application should still be professional. Use clear language and check for any spelling or grammar mistakes before hitting send. First impressions count!
Tailor Your CV:Don’t just send out the same CV for every job. Tailor it to match the Port Service Operative role by emphasising relevant skills and experiences. We love seeing candidates who take the time to connect their background to what we do!
Apply Through Our Website:Remember, the best way to apply is through our website. It’s super easy and ensures your application goes straight to us. Plus, we’re reviewing applications on a rolling basis, so don’t wait too long!
How to prepare for a job interview at Stena Line
✨Know Your Stuff
Before the interview, brush up on your knowledge of port operations and the specific responsibilities of a Port Service Operative. Familiarise yourself with the equipment you'll be using, like Tugmasters, and be ready to discuss your experience operating large vehicles.
✨Safety First
Since safety is a top priority for Stena Line, be prepared to talk about your commitment to following safety protocols. Share examples from your past roles where you prioritised safety and how you handled any challenges that arose.
✨Team Player Vibes
This role requires strong teamwork, so highlight your ability to collaborate effectively with others. Think of specific instances where you worked as part of a team to achieve a common goal, especially in high-pressure situations.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows your genuine interest in the position and helps you understand if it’s the right fit for you. Consider asking about the training programme or opportunities for career development.
