At a Glance
- Tasks: Lead and empower the Coach and Groups segment to drive sales and growth.
- Company: Join Stena Line, a dynamic company focused on innovation and customer experience.
- Benefits: Competitive salary, permanent contract, and opportunities for professional development.
- Other info: Exciting opportunity for career advancement in a supportive environment.
- Why this job: Make a real impact by growing the Coach and Groups business in a creative role.
- Qualifications: Sales-driven mindset with experience in managing teams and developing strategies.
The predicted salary is between 42000 - 46000 £ per year.
Location: Belfast
Contract: Permanent
Salary: £42,000 - £46,000 DOE
Stena Line have an exciting opportunity for a creative and sales driven Manager who will work with and empower the Coach and Groups segment into continued success. As a Coach and Groups Manager you will grow the commercial contribution of Coach and Groups through identifying and taking advantage of opportunities through new and existing customers. You will manage the department and continue to find new ways to be more effective and efficient in daily operations.
Some of your key responsibilities:
- Work with the Trade & Regional Travel Teams to create a growth strategy for Coach & Groups.
- Develop and execute an activity plan to target potential new customers from identified prospects.
- Maintain existing accounts and generate new business.
- Work with the Trade Team to set the commercial budget for the department and to participate in regular forecast updates.
- Perform day to day sales activity including sales calls, contracting & rate negotiation.
- Manage the inbound Coach & Groups Contact Centre operation and team.
- Work with the Onboard Sales and Service and Operations Teams to co-ordinate commercial efforts, maximize revenue and enhance the customer experience.
Weekly reporting on performance.
Coach and Groups Manager JBLE1_NI in Belfast employer: Stena Line
Stena Line is an exceptional employer that fosters a dynamic and collaborative work culture in Belfast, offering a competitive salary and a permanent contract for the Coach and Groups Manager role. Employees benefit from ongoing professional development opportunities, a supportive team environment, and the chance to make a significant impact on the company's growth strategy. With a focus on innovation and customer satisfaction, Stena Line provides a rewarding workplace where creativity and sales acumen are valued.
StudySmarter Expert Advice🤫
We think this is how you could land Coach and Groups Manager JBLE1_NI in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how your experience aligns with their goals. This will help you stand out as someone who genuinely cares about contributing to their success.
✨Tip Number 3
Showcase your sales skills! Be ready to discuss specific examples of how you've driven growth or improved efficiency in previous roles. Use numbers and results to back up your claims – it’s all about demonstrating your impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Coach and Groups Manager JBLE1_NI in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Coach and Groups Manager role. Highlight your experience in sales, management, and any relevant achievements that show how you can drive success in this position.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share your passion for the travel industry and how your skills align with our goals at Stena Line. Be creative and let your personality shine through!
Showcase Your Achievements:When filling out your application, don’t just list your responsibilities. Instead, focus on your achievements and how you've contributed to previous teams or projects. Numbers and specific examples can really make you stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Stena Line
✨Know Your Numbers
As a Coach and Groups Manager, you'll need to be comfortable with sales figures and forecasts. Brush up on your understanding of commercial budgets and be ready to discuss how you've successfully managed or contributed to sales growth in previous roles.
✨Showcase Your Creativity
This role requires a creative approach to growing the Coach and Groups segment. Prepare examples of innovative strategies you've implemented in the past that led to increased customer engagement or sales. Think outside the box!
✨Understand the Customer Journey
Familiarise yourself with the customer experience in the travel industry, especially for group bookings. Be prepared to discuss how you would enhance this experience and what steps you would take to ensure customer satisfaction and retention.
✨Team Collaboration is Key
You'll be working closely with various teams, so highlight your teamwork skills. Prepare to share experiences where you've successfully collaborated with others to achieve a common goal, particularly in sales or operational contexts.
