At a Glance
- Tasks: Serve quality drinks and create a welcoming atmosphere in a busy coffee shop.
- Company: Join a friendly team at Barista Coffee Shop in Belfast Victoria Terminal 2.
- Benefits: Enjoy competitive pay, great work-life balance, and wellness perks.
- Other info: Ongoing training and progression opportunities in a supportive team.
- Why this job: Perfect opportunity to enhance your customer service skills in a vibrant environment.
- Qualifications: Passion for customer service and teamwork, with attention to detail.
The predicted salary is between 27000 - 27000 € per year.
Location: Belfast
Contract Type: Variable Hours
Hours: 14 hours per week
Shift Pattern: 4 days on 4 days off (0600hrs - 1000hrs)
Salary: £12.93 per hour
Are you passionate about great service and enjoy the buzz of a busy coffee shop? If so, we have a fantastic opportunity for you to join our friendly team at the Barista Coffee Shop in Belfast Victoria Terminal 2. As a Catering Assistant, you will be at the heart of our customer experience, serving up quality drinks and warm welcomes to everyone passing through the terminal. You will be part of a supportive team that values enthusiasm, reliability, and a positive attitude.
What you will be doing:
- Crafting high-quality coffee and tea drinks (including espresso-based drinks and pour overs)
- Keeping the coffee bar and surrounding areas clean, tidy, and inviting
- Greeting customers, taking orders, and answering questions with a smile
- Staying calm and efficient in a fast-paced environment
- Working closely with your teammates to meet café goals
- Keeping up to date with coffee trends and techniques through ongoing training
What you will bring:
- A genuine passion for customer service
- A proactive and collaborative approach to teamwork
- Great attention to detail and pride in your work
- The ability to multitask and stay organised under pressure
Benefits:
- Fantastic work-life balance
- Concessionary travel on Irish Sea/North Sea routes
- Company pension & life assurance scheme
- Discounts on gym memberships, digital fitness subscriptions and wellbeing services
- Wellbeing cash plan (dental, optical, health screening and more)
- Cycle to Work scheme
- Employee Assistance Programme
- Continuous training, coaching and development with progression opportunities
Why this role?
This is a great chance to build on your customer service skills in a vibrant setting, while being part of a company that is committed to sustainability, innovation, and creating meaningful experiences for our customers. You will report to the Onboard Services & Sales Commercial Manager and work alongside a team that is as passionate about people as they are about coffee.
Interested? To apply, please register your profile and submit your application in English by 26th May 2026. Please note: we are unable to accept applications via email or post due to GDPR. If you have any questions, feel free to reach out to Phil Howarth, Talent Acquisition Coordinator.
Catering Assistant JBLE1_NI in Belfast employer: Stena Line
Join our vibrant team at the Barista Coffee Shop in Belfast Victoria Terminal 2, where we prioritise a fantastic work-life balance and a supportive work culture. As a Catering Assistant, you'll enjoy continuous training and development opportunities while serving quality drinks in a fast-paced environment that values enthusiasm and teamwork. With benefits like concessionary travel, gym discounts, and a wellbeing cash plan, we are committed to creating meaningful experiences for both our customers and employees.
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant JBLE1_NI in Belfast
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Barista Coffee Shop and its values. This will help you connect with the team and show that you're genuinely interested in being part of their vibrant atmosphere.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating great experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your chat with the hiring team.
✨Tip Number 3
Show off your teamwork spirit! The job requires working closely with others, so be prepared to discuss how you collaborate with teammates. Highlight any experiences where you’ve helped achieve a common goal or supported your colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s super important to follow the application process as outlined. Make sure you register your profile and submit your application there to ensure it gets seen by the right people.
We think you need these skills to ace Catering Assistant JBLE1_NI in Belfast
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for customer service shine through in your application. We want to see that you’re genuinely excited about the role and ready to bring a positive vibe to our coffee shop!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight relevant experience, especially in fast-paced environments. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make it easy for us to see why you’d be a great fit for our team at the Barista Coffee Shop.
Apply Through Our Website:Remember, the only way to apply is through our careers page. So, click that Apply button and get your application in before the deadline. We can’t wait to hear from you!
How to prepare for a job interview at Stena Line
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, especially espresso-based ones, as this will show your genuine passion for the role and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your proactive approach and enthusiasm for great service.
✨Teamwork is Key
Since you'll be working closely with a team, be ready to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague out. This will highlight your ability to work well in a fast-paced environment.
✨Stay Calm Under Pressure
Think of scenarios where you had to multitask or stay organised during busy times. Practising how to articulate these experiences will show that you can handle the hustle and bustle of a coffee shop while maintaining a positive attitude.
