Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service during check-in for passengers and freight.
- Company: Leading ferry operator with a focus on customer satisfaction.
- Benefits: Enjoy concessionary travel and discounts on various services.
- Why this job: Join a dynamic team and enhance customer experiences in a vibrant environment.
- Qualifications: Experience in customer service and strong communication skills required.
- Other info: Part-time role with flexible hours, perfect for students!
The predicted salary is between 12 - 15 £ per hour.
A leading ferry operator is seeking a part-time Customer Service Assistant in Fishguard. This role involves delivering excellent customer service during passenger and freight check-in processes.
Ideal candidates will have experience in customer service, strong communication skills, and be comfortable using Microsoft Office. Additionally, you will assist in ensuring smooth operations and enhance customer experiences.
Benefits include concessionary travel and discounts on various services.
Port Operations Customer Service Associate (Part-Time) employer: Stena Line Limited
Contact Detail:
Stena Line Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Port Operations Customer Service Associate (Part-Time)
✨Tip Number 1
Get to know the company! Research the ferry operator and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering excellent customer service, we recommend role-playing common customer scenarios with a friend. This will boost your confidence and prepare you for real-life interactions.
✨Tip Number 3
Be proactive! If you can, visit the ferry terminal and observe how things operate. This hands-on experience will give you insights into the role and help you stand out when discussing your understanding of the operations during interviews.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, and it shows that you're keen on joining us. Plus, keep an eye on our job postings for any updates or new opportunities!
We think you need these skills to ace Port Operations Customer Service Associate (Part-Time)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share those stories!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're a great fit for the role.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of a Customer Service Assistant, especially in a ferry operation context.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Stena Line Limited
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share specific examples of how you've handled challenging situations in the past. Think about times when you went above and beyond for a customer, as this will show your commitment to excellent service.
✨Familiarise Yourself with the Company
Do a bit of research on the ferry operator and its services. Understanding their operations and values will help you tailor your answers and demonstrate your genuine interest in the role. Plus, it’ll give you some great talking points during the interview!
✨Practice Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences and skills.
✨Show Enthusiasm for the Role
Let your passion for customer service shine through! Be enthusiastic about the opportunity to enhance customer experiences and contribute to smooth operations. A positive attitude can make a big difference and leave a lasting impression on the interviewers.