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- Tasks: Deliver top-notch customer service while ensuring a clean and welcoming environment onboard.
- Company: Join a leading ferry operator with a friendly and supportive team culture.
- Benefits: Enjoy travel perks, a good work-life balance, and a vibrant work atmosphere.
- Why this job: Be part of a dynamic team enhancing guest experiences on exciting journeys.
- Qualifications: Must be over 18 with relevant experience and a passion for hospitality.
- Other info: Great opportunities for personal growth and development in the travel industry.
The predicted salary is between 24000 - 36000 £ per year.
A leading ferry operator is seeking an Onboard Sales and Services Assistant in Fishguard. This role requires providing excellent customer service across various onboard duties, including cleanliness and hospitality.
Successful candidates will enjoy a friendly work environment and various benefits, including travel concessions and a good work-life balance.
Must be over 18, with relevant experience, and ready to work dynamically within a team to enhance guest experiences.
Onboard Sales & Services Assistant — Travel Perks & Growth in Fishguard employer: Stena Line Limited
Contact Detail:
Stena Line Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboard Sales & Services Assistant — Travel Perks & Growth in Fishguard
✨Tip Number 1
Get to know the company! Research the ferry operator and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about enhancing guest experiences, think of examples from your past where you've gone above and beyond for customers. Be ready to share these stories during your interview.
✨Tip Number 3
Network with current employees! If you can, reach out to people who work at the ferry operator. They can give you insider tips on what the company values and what it’s like to work there, which can be super helpful for your application.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly. Plus, it shows that you're proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Onboard Sales & Services Assistant — Travel Perks & Growth in Fishguard
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you've gone above and beyond to make guests feel welcome and valued.
Be Yourself: Let your personality shine through in your application. We’re looking for friendly, dynamic individuals who can contribute to our positive work environment.
Tailor Your Application: Take a moment to customise your CV and cover letter for this role. Mention specific duties from the job description that excite you and how your skills align with them.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Stena Line Limited
✨Know the Company Inside Out
Before your interview, do some research on the ferry operator. Understand their values, mission, and what makes them stand out in the travel industry. This will not only impress the interviewers but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role focuses on providing excellent customer service, prepare examples from your past experiences where you went above and beyond for a customer. Highlight your ability to handle difficult situations with grace and how you contributed to a positive guest experience.
✨Demonstrate Team Spirit
This position requires working dynamically within a team. Be ready to discuss how you've collaborated with others in previous roles. Share specific instances where teamwork led to successful outcomes, showing that you can contribute positively to the onboard environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
